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Hello all- New here, but was on the Meridian forum for a long time. Got a lot of really great help over there. We just converted our first building to CCM and are having persistent but intermittent problems faxing. Call Manager 7 ATA 186 Toshiba e-studio 455 multi-function...

Our city just awarded a contract to Cisco for a new phone system, so we're beginning the migration from an Option 61 and several Option 11s to a Cisco Call Manager system. Seeking opinions on two items: Cicso tells me the business world is getting away from using 9 for an outside line to...

Cisco won our proposal for a new phone system, so we're beginning the migration from an Option 61 and several Option 11s to a Cisco Call Manager system. Need opinions from you, based on your years of experience, on two things: Cicso tells me the business world is getting away from using 9 for...

Hello, I've been absent for quite some time. There was a frequent contributor who had a website with an Excel tool that would take my DNB and /or TNB and parse it all out into a very nice Excel spreadsheet showing me all the TNs, DNs, names, line appearances, CLS features, counts of phone sets...

Hi all, I haven't been here in a while. Seems the name of the forum changed from Meridian to CS1000. I have an Option 51 and a number of Option 11 switches connected via leased point-to-point T1s from our telco. We now have a city-wide fiber system installed, and I'd like to convert the PRIs...

Due to large construction projects involving multiple vendors and architects in multiple states, we feel ourselves in need of a conference bridge. Based on your collective experience, would you recommend we install our own bridge or purchase conference bridge services from an outside vendor? I...

I brought in two rotary phones as conversation pieces. One is a Western Electric phone that was in my parents' basement when they bought their house in 1968, and the other is a GTE Automatic Electric phone I had in college. They're both connected to the same jack. The GTE phone is plugged in...

Can anyone tell me how to make the incoming phone number appear in the CDR? Ours identifies the extension for internal and the 10-digit number for outgoing calls, but only shows the word INCOMING for incoming calls. I'd like the phone number to appear, if possible. I'm not sure what details to...

Did a quick search, didn't find anything. Here's my issue: 3904 phone CLS TDD LHK=1 LPK=1 When in a call on Key 0 (home key), if a second call comes in, TDD causes the second call to appear in the display, but it does not show the number of the caller. It shows the fact that the call hunted...

I'm new to CallPilot and this forum, but I've been in the Meridian forum for a long time. We just moved from MerMail to CP 4.04.04. So far I like it a lot! I've been able to diagnose and fix auto attendant problems in less time than it used to take me just to figure them out in MM. We have...

Thanks to all of you who responded to my recent (before Christmas) thread about the pros and cons of TDM versus VoIP. I hope we stay TDM in our larger buildings and go to VoIP in the smaller ones so they can be part of the dialing plan. I'm about to move from MerMail to CallPilot next week. do...

Starting a new thread. This is a slight shift of topic from thread 798-1427344. Well, now BR2, you may have just started a conversation that will enlighten me. Or help me keep my boss' feet on the ground. We're currently Nortel, with an Option 61C we call our main switch and several Options...

Our area code just went to 1+10-digit dialing. Our mayor wants to know if we can just make the system automatically dial 9 plus 1 plus the area code. Keep in mind we have several PBXs in the City, and we also have fax machines on POTS lines and some of our smaller offices are on POTS lines or...

Our mayor wants a cordless phone. Based on past experience I don't want to mix an analog cordless on the same DN as his 3904 desk set. I also don't want to install a whole Spectralink system as our Nortel sales rep suggested ($$$$). I saw some old threads about the CM-16 and the discontinued...

Please excuse these strange questions: they come from my bosses, not from me. Question 1: One boss hasn't checked voicemail since last October. Is there a way to delete all messages between, say, 10-1-06 and 8-1-07, or will his secretary have to delete them one by one? (My vote is to delete the...

I tried a search and got close, but still have the following question: In MerMail, what's the difference between "Maximum Message Length" and "Maximum Call Answering Message Length?" I changed what I thought would be the right one, and suddenly callers could only leave a 1 minute message!! oops!

The search function is down right now, so I'll ask without searching first. Our DID lines will show the incoming phone number on our callerid displays. BUT, our CDR system (Infortel from ISI) apparently does not show those numbers. Does anyone know what I can do to get the numbers of incoming...

I have PBXs in two buildings connected with a tie line. Each building has a 2-digit paging code to page through the overhead PA system. Each building can page within itself and in the other building. We do not play background music through the PA system. Someone thinks we should. We keep...

A long time ago, I thought I saw something indicating what TIE stands for, as if it were an acronym. Lately, for the life of me, I can't find anything about it. Anyone know if tie is a word or if TIE is an acronym?

My system used to print a stale mailbox report every so often. It doesn't anymore. Not sure what I did to inadvertantly turn it off, but I want to turn it back on again. I've inherited a system with mailboxes that haven't been used in over 3000 days!! Need to continually clean things up. I'm not...