Customer has an IP office connecting to another MICOM sitting physically next to it through a T1 connection. You are able to use the MICOM to dial other MICOMS located all over the world. Other MICOMS are able to reach the IP Office to reach certain extension.
The issue I’m experiencing and if...
Site has a micom connecting to another site. Does anyone know what settings needed to be set in the IP Office in order for the two to communicate. The T1 line settings are currently:
type: E & M tie
Framing ESF
Zero Suppresion: B8ZS
Channel Unit: Forigen Exchange
Line Signaling: CPE
Receptionist has two incoming calls, she answers both and puts them on hold. She is then going back to the first and trying to transfer it to another extension example:200. Instead of the first call going to ext 200 it is being connected with the other incoming call on line 2. Two separate...
Does anyone know a way to add a digit within an autoattendent. A site currently uses e digit dial plan and are moving to a 4 digit. They still want callers to be able to dial 3 digits but still be transferred to the 4 digit extension. 310 = 3310. Does anyone know how to add a 3 in front if...
A customer purchased an IMS license but they use Group Wise and not Exchange. Does IMS work with Group Wise? Is there any documention on how to set it up?
A site wants the ability for there corporate office to dial in and listen to active phone calls. I know how to setup call listening in house but unclear if it is possible to give a caller from the outside the ability to monitor a hunt group. If anyone has set something like this up before...
Is anyone familar with using door phones. Basically I need the phone to dial a certain ext. as soon as its picked up. I used the following short code and it worked with a 403 and 412 but does not seem to work with the 406V2.
Short Code:?D
Tele #:Target Ext #
Feature: Dial Ext.
If anyone has...
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