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Come to find out, if you have a customer who replaces his/hers vmpro server,and if they had a license dongle that was Parallel,and if the new server for vmpro does not come equiped with a Parallel port and the cust goes out and buys one. The license dongle will not work on the newly installed...

I have a cust that has recieved a trial license and had it working but now it does not, she states that the licence was installed a few days ago, I have checked her system,they are running 3.2.54, and her license shows expirary 20/4/2008, the user has mobile set with number fiels 91 then number...

I have a cust with ipo 500 4.1.9 that is running ecas and using cdr to get info to ecas, on the reports in ecas they are showing under ext field 99999, ----------, and * Does anone know what the 99999 actually is have seen mention of it in other threads but never -------, nor *

I have a lab 500 with license, and using 5410 sets in my setup, my provider is cebeyond, which has given me info of their name, ???????sipconnet.cbeyond.com and i have a telenu,mber as user id, and a password, looking at the sip trunk form, i do not have an address to put in the itsp address...

I have a new install on a 406 v2 with embedded vm, never used it before today, all our cust use vmpro. anyhow, i created AA1 and AA2 followed the instructions to record prompts, set up user with uncond fwd to shortcode to play AA1, Read and did all that, but in my tests on version 4.0.10 I...

I have a 406v1 that came from a customer site after trying to do an uprrade from 3.1.65 to 3.2.55, Freaked out and now it ic not rebooting persay if you look at the led lights they remain constant, but if you go through the dte port and try to hyper term in you can't. Hyperterm keeps texting...

i am cutting with ceboynd that has cisco iad router, it has been my experience that when you use a router it becomes a gateway and the only way to effectively program the merlin magix ds1 is to set it up for network-pbx, i have a cust though that needs caller id with network you loose cid. has...

having trouble with setting up new switch to dish out dhcp so my ipconsole phone will work any idea's, it is on 3300 mxe, i think my troubles are in dhcp, but not sure, if any one could help that would be great.

Ihave a cust with cal centewr view that is on an end user's pc. ccv is also on the ccc server, from the server you can get ccv to connect to the delta server and work fine, from the end user's pc the ccv application never finds the deltaserver, but from the end user's pc you can ping the ccc...

Does anyone know how to remove the number that is forwarded on other ext, meaing, i have a cust that has an ext. his ext is fowarded to 98888888888 when an internal caller calles his ext on their display they see his fowared number 98888888888. he does not want other people to know his number...

anyone seen in 3.2.55 call status not showing all ext in use, I have a cust with 406v2 3.2.55 on all modules, 2-dig30 and 1anlog 8, seems that the majority of the second module does not show up in call status pane. anyone seen this?

I have a merlin magis 3.0 with a 100 ina board and can make and recieve calls fine off the pri that is set up for 5ess switch, 19 channels, but for some reason 911 busyes out every which way, 911 or 9911 can't fiqure this out please help

I have a customer that has had the same problem for some time now, and that is that directed call pickup fails them. They were on 2.1 and now currently on 3.1.65 just curious if anyone was aware if this was a know issue. it works for a day or so then stops working.

I have a site with a 403 version 3.2.55, I know it's not a verison issue since problem exsisted on 2.1, and 3.1.54. Problem is pri is intermintently going down i have the mon trap, but don't know exactly how to interpret all to speak with provider about issue, since this problem all occurs every...

does anyone know how to turn recieve voice calls on, right now i have a tdl port 18 that when i do a ext print shows it off, and i cannot assign SSA of that ext on any other ext. , SSa is currently not assigned anywhere. please help, I believe it is a star code, can't find it.

Does anyone have any study material and or way of getting material to take the ACS - Implement certifacation. It would help me out alot, thanks so much. If there is a class that is designed for the test to get what they are asking that would also be helpful to know. When the ACS test used to be...

I have 2 merlin magix system, main site i has merlin messaging, remote site is connected via p2p t1 using udp. Both sites can talk to each other fine. Also calls come into main site and then are distrubuted to remote site, everything works fine when you call in to remote site hit ext then go to...

Does anyon on e know the code to press to test touch tone recievers, I have forgotten and would greatly appreaciate your knowledge.

Does anyone out there know if there are any issues with pri on the 6.0 version of legend, cust does not want to spend money to upgrade to legend 7.0 and wants to know of the problems with leaving it as 6.0 any info is greatly appreactiated.

Does anyone out there know of issues on pri on legend 6.0, I have a cust that does not want to upgrade to 7.0 and was wanting to know issues with 6.0 pri, since their new carrier will not do channalized t-1 they have agreed to do pri for routing tables. please help!