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Hello Have a Merlin Magix R4 - when plugging connecting more than 8 extensions, extensions around those ports go dead (phone just blinks message light) - Extension 10 does'w work at all. Replaced 25 Pair cable, tried different punch block, even have pre-wired rj11 (allen tel at125) Same...

Hello I am not a phone system programmer or installer - we have a Merlin Magix system in Key Mode, On 1 extenstion i need to add access to line 810, our installer didn't leave the software program for the PC and was wondering if this is a simple task and how it can be done. The button on the...

Hello We currently have a Magix R4 system with the following boards. Slot 0: Processor: CKE5 Slot 1: 800 GL-ID Slot 2: 024TDL Slot 3: 016TTR Slot 4: Merlin Msg R4 We have just aquired an additional 800 Series for adding additional dialtones - my question is can we just install this board in...

Hello Running SQL 2005 - since the weekend, we have been unable to login using sql authentication - we didn't change anything in the envirnomnet. We can connect using windows authentication - i have changed the sa password, checked to ensrue mixed authen., even created a new sql authen. user...

Hello We have SQL 2005 and have two databases (running are accounting) same program and data structure just in different databases for different companies. Our pricing is the same for both companies and takes 2 days to update. I would like to copy 6 tables from one database to another - Can...

Hello We currently have Magix R4 w/ Messaging R4, 12-port. Our system is in “key” mode, we have 1 operator (ext. 10), using (1) AA. Our AA is setup for delayed, and picks up after 4 rings. Here is what we need to have happen: Currently the operator (ext. 10) picks up the phone when she is...

Hello I have a question on how to setup delayed announcements. Here is our current configuration. Magix R4 w/ Messaging R4, 12-port. Our system is in “key” mode, we have 1 operator (ext. 10), using (1) AA. Our AA is setup for delayed, and picks up after 4 rings – Standard Group 7929 that...

Hello I am new to programming a Merlin Magix, We have a System with a Release 5 processor. Slot 1: GL/LS ICLID Slot 2: 024 TDL Slot 3: 016 T/R Slot 4: Merlin Messaging R4 Slot 5: Blank My question is when an anolog device is connected to the 016 T/R, should we automatically receive the...

We have to option to buy a used Merlin Legend System, The seller is asking what we are willing to pay, I don't know much on the value of a used phone system. Here is what they have Processor with CKE4 Boards: 008 (Qty. 5) 008MLX (Qty. 4) 408 (Qty. 3) 400 GS/LS/TTR (Qty. 1)...

We have to option to purchase a Merlin Legend system with MLM007. One of the main features we are looking for is a calling group with timed overflow, delayed announcements, and prompt transfer. During our peak times of the year, the person answering the phones cannot keep up, we would like to...