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Does anyone work with the 2000 Series Dialogic Gateways. We have an older model that typically just works. Indeed, it's working now, bridging Exchange 2016 UM with an NEC SV8500. Our previous power cycles consisted of unplug/plug. It seems there is no Shutdown command or option. Can anyone...

We're trying to turn on PCs remotely using Fusion Wake On Lan (WoL). These PCs are connected to the network through NEC IP Phones. WoL worked back when we used Windows7, but is failing on our newer Windows10 PCs. The Fusion WoL software is unable to detect the MAC address, which is how the...

Avaya IP Office 406, with 4 units - 1 of which is analog. Phones are Avaya 5410 and 5420. Reception is a 5420 with 24 button side module. Calls to my main line are routing to an extension different than the Receptionist. The Reception extension is part of a Hunt Group, with 2 other extensions...

NEC/DTerm/SeriesI 32 button phones. On this particular LEN, the inbound call doesn't flash the CMWL light. The primary line does flash, and the ringer is fine. I tried another phone; same thing. I reconfigured; same thing. Configuration is standard for all similar phones. ASDT 12/2/3 ANDD...

After a scheduled power outage this weekend, one of my TDM phones has no outbound sound when using the Handset. We can hear the caller fine; the caller cannot hear us. Sound is fine with Speaker/Mic engaged. Has been working fine for months. No recent changes. Deleted the config and rebuilt...

I have an SV8500 in the home office, and a pair of Polycom IP6000s in 2 remote offices with full VOIP solutions (UG50/SR-MGC). Licensing is good. Polycoms in the home office are all analog. I'm making calls OK with my Polycom IP6000s, but the calls are dropping. Generally, they'll drop hourly...

My Receptionist says when the User is on their line, she cannot transfer to voicemail. Apparently, it works fine otherwise. We're an NEC shop, but support this remote Avaya system as well. I'm digging in, but if anyone has any ideas, I'd appreciate it. It's happening to all tested thus far...

Greetings All, We have an SMDR serial connection between our SV8500 and cost-recovery hardware. The data was flowing fine through our old Equitrac software, but as we upgraded to a new product called nQueue, we're getting duplicate call records. Default settings on the nQ side are in place. The...

We're implementing Exchange 2010 UM, and using a Dialogic Gateway for comm with the 2400. Thought we had it nailed, but hit a snag: Outside calls to our 10 digit direct lines do not make it to the mail account. Here's the kicker. If the ACFS command is set to All FWD, it works. But when we...

NEAC 2400/DtermSeriesI To establish a conference call we have 2nd party on the line, then press TRANSFER, getting staggered dial tone. We call 3rd party, then press CONF to have 3rd party join 2nd and 1st parties. If the attempt to bring in the 3rd party goes to Voicemail, or gets a busy...

Windows Server 2003 Standard - SP2 / Exchange 2003 - SP2 / Outlook 2003 SP3 We recently implemented Unified Messaging, and now enjoy voicemails in Outlook. My goal is to delete voice messages older than 28 days, using a Recipient Policy. I've excluded all Message Classes except the one I want...

Our UM8500 Voicemail system offers the option to look up subscribers by name. Easy enough on a normal phone. But how does it work with a BlackBerry Pearl (for example), that uses the Qwerty key layout?

Anybody using this combo? If so, a quick question: do your Users find transfers to voicemail simple? Our secretaries monitor numerous phones, each of which will have a primary, direct-dial number, and a secondary, virtual number. Here's how they transfer an external call to VM: Press...

We configure Dterm Series i 32 button phones for speed dialing on buttons 1-16. The Users then program their buttons using FEATURE/<BUTTON>/<NUMBER>/FEATURE. I see nothing related to speed dialing on the switch (NEAX2400 / MAT v. R20.5 1.03). At least not what the Users program at the phone...

SQL 2005 SP2 We'd like to have one of our Accountants trigger a monthly backup maintenance plan after they balance the books. The User has the Mgmt. Studio installed on the PC, but does not see the Management folder, and therefore has no access to the Plans. This is probably a simple...

Mgmt just threw us IT dogs the phone bone, and we're trying to figure it all out from scratch. Our Receptionist is the resident expert right now, and dangerous. We don't program; we're working from the MATWorX software, ver 13. We have a NEAX2000 IPS system. The Call Pickup Groups for our...

Using BU Exec 10, with a 10slot, single-drive autoloader. Using LTO3 400/800 tapes. I'm tasked with creating a backup of over 450gb, and duplicating the data onto a second tape. The initial BU job is complete. Anybody gone through this before? The obvious options within BUExec seem clear...

3 Users, all with Access 2003. 2 can run a report macro; 1 cannot. All Access options match; permissions/rights in order. Failing system gets an Action Failed window with the following info: Macro Name: Claim Age HPS Macro Condition: True Action Name: Output To Arguments: 3, Claim Age HPS...