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Cisco Unity 10.5 aging policy not working Please confirm if a user has 'Message Relay' then I add 'Unified Messaging is that correct that they require both for the email to be generated. I have those with Unified set up like this but would just like confirmation. We have staff that only want...

We recently had an upgrade on our Cisco Unity Express from 7.0 to 8.6.11. Mailboxes transferred over and kept all greetings, messages etc but also kept all of the 7.0 settings which seems to be the problem. 7.0 when set up allotted 900 min per mailbox which was far more than was needed. 8.6.11...

Our Cisco 7965 reception phone intermittently cannot pick up an incoming call on the lines nor on the sidecar. With the phone idle we receive an incoming call but we cannot pick up by doing any of the following: *Taking the receiver off-hook *Pressing the line button beside the incoming call...

CISCO CUCM 10.5; UNITY 10.5 with Cisco 7965 phones. We have 3 sites with CISCO 7965G phones purchased in 2010. Over the years occasionally when a phone was relocated to another station the phone crashed. They start to go through the cycle then get stuck with the green speaker button on. They...

Hello, Nortel phone system used to have a soft-key option labeled TIMER. The user pressed the Timer soft-key after answering or starting a call and the stop watch would begin on the phone screen. At the end of the call the time was recorded for billing back purposes. Does anyone know if it is...

As Administrator to update/remove one of the above of a users I receive message to enter 0-9 *# etc in field but it doesn't accept Any thoughts - worked in 7.0 but not in 10.5

There is a lag when deleting messages - where can it be adjusted. Is it service affecting

I want to shorten the duration of beep tones when outside call is put on hold. Default was 10 (about 15 seconds apart) and I would like to reduce. Where can this be changed? Will it impact if done during business hours? Also, Cisco Unity question: We have a canned message that plays to...

Call Fwd External'forwards externally to cell phone numbers of one cell phone provider (not our office providers) but not to two other cell phone providers. This is t Programming is set to Call Fwd external - any thoughts

Cisco 8.0 with Unity VM: We had a slow-down and sometimes an inability to access our Cisco Unity VM along with a slow-down of prompts if you did get access. The interruption lasted for 2.5 hours before returning to normal. RTMT Plug in showed there to be a MOH error (we don't have activated)...

We have had a couple of reports of the following: Call rings; party on this ends says hello however party that called doesn't hear us but we hear 1/2 of a conversation they are having with someone else.

Cisco Call Manager 8.0 was installed at the end of 2010. Starting in the spring of this year the police have called/arrived at one of our sites very small offices at least twice a month after receiving 911 calls showing our main billing number. Records of no 911 calls could not be found in the...

Is the Nortel Option 11C is capable of doing the following on a 2008D or 2317 set: A number we dial is going to a main number of an office and if you know the extension you enter it once connected. Is it possible to enter such a entry in our System Speed List or on an Auto Dial key ( I have...