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Running NRU 11 and Excel 2007. Want to import config from mics 7.1 to worksheet. Backup MICS created a customer database but when I open workbook naics7.0 none of the config info is in the worksheet. Any pointers in what I am doing wrong. Thanks

Have a mics at home that I want to incorporate voice dialing. My idea is to call a DN with an ATA hooked up to it with a Able Phone voice dialer hooked to the ATA on the phone side of the able phone dialer. On the line side of the Able Phone Dialer another ATA hooked up to it to another DN, lets...

Have CICS V6.1 that has a problem with one line. It is a system board problem. If I replace the cabinet can I program the new cabinet from the backup of the old one or is the sys id difference between the two cabinets going to prevent this.

Have a CP150 V3.1 The CCR suddenly stopped working on all lines. Restored a known good backup still no go. Added a menu item to CCR saved it then deleted the new item and resaved. CCR tree started working again. Anybody heard of any issues with V3.1 Thanks

CP150 V3.1 with desktop messaging. Listen to messages just fine with outlook 2007 and callpilot player. In callpilot player the "Call Back Sender" button is grayed out both internal and external messages. Class of service is allowing outbound transfer. Any ideas on how to be able to use call...

Using NRU 11 with a CICS 6.1. Trying to aquire the programming to an excel spreadsheet. Get the following error "ICS APF01ENG.Map does not match ANE00.eng.Map" Is there some added map files not in NRU11 that I need to install. Any ideas of what is causing this? Dis a fresh install of NRU but...

I see Nortel has issued some new firmware for their IP Phones. what is the best way to upgrade the phones with a BCM 50 R2 or BCM 200 R4 Should you use an external tftp server and point the phones there or can use use the uftp service of the BCM. Can't seem to find a procedure in the Nortel...

Can someone tell me what the letters in the center of the flash name mean. I see mz and 1js etc. Thanks

OK what am I missing here. Have a CICS v6.1 with a flash V2. The CCR tree works fine, press 1, press 2 etc. except on line 33. With this line the caller hears the company greeting and CCR message just like all the other lines except when then press the path they want you get an error message...

Have a BCM50 v2 and received my keycode file, it is named sysid.lic The first line starts with Sequence 1 and the second line keytype 2 with the following lines showing what is going to be activated. Using element manager I go to install the keycode and the BCM 50 will not accept the file. This...

Will a Release 1 NVRAM cartridge work with MICS 7.1 software or do I need to use a release 2 cartrigde. Thanks

Got a 3620 that only boots up in rommon. Taking a look at dir flash: it has a flash but with a bad checksum. Tried to xmodem a new flash to it but receive an error that there is not enough memory. Is there a way to force the erase of the bad checksum flash that is written from the rommon mode...

Can you have 2 contivity 221 connect to each other via a branch VPN tunnel. One would have a static IP while the other would be dynamic.Thanks

Lookin a putting another 4 port trunk CLID card into a CICS. Can anyone tell me the difference between the NT7B75AAAE and the NT75AAAG card. Seems to be a big price difference between the two. Thanks

Can you join 2 Nortel Contivity 221 as the endpoints for a VPN or does the Contivity 221 need to face a Contivity 10XX VPN endpoint. Thanls

Is there a way to disable the **config command at a set. Using a CICS 6.1 system. Thanks

Have a BCM 200. To activate keycode features I was given a file with the extension .key Looks like it will modify the BXM registry. Is this just a different way of entering them as compared to typeing in the 24 digit number in the manager. Also to do this reg edit should I just share the BCM...