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Please describe your successful setup of connecting a IP2004 phone (from a remote office) to a BCM. We have 12 IP2004 sets in 12 different locations, wih varying results. Any comments, advice, and experience is greatly appreciated. Also, I would appreciate knowing specifically what firewalls...

We have a BCM50 setup with about 10 IP phones in 10 different locations. Whenever one of the IP sets goes out (say it loses its VPN tunnel), the DN is immediately "Not in Service." My main concern is that if a phone connection has dropped, that callers should at least be directed to that...

I am just getting around to having one of my users fully test the I2050 softphone with the HotDesk feature. I would love advice on headsets and best practices on HotDesking.

I have a BCM50 with a strange issue. Let's say I am on a call, then conference in a third call. The third call connects, but if I am asked to hit any buttons (i.e. press 1 for Eglish) the conference call breaks. I just hear a light buzzing sound. If I hit the line with the call, I can hear...

We have a BCM50 with the digital T7316 sets in our National office. When I work from home, can I use the I2050 softphone with my same extension? At present, when I try to use my same extension with the SoftPhone it tells me the DN is already Registered.

Ok, I get it! I have Nortel phone system with Nortel phones. The IP2004 has the Nortel logo on it, not once, but twice. Does anyone know if I can modify the "Nortel Networks" verbiage that appears in the information area of the IP2004 phone?

Has Anyone Used/Tested/Ordered a NEW IP 1100 Series Phone. According to the Nortel website, they are available with some intriguing new features, such as bluetooth and support of expansion modules? Can anyone confirm compatibility with the BCM 50? Any idea of what the price point is on...

I am unable to access the element manager. I can open the application and enter my username and password, but the element manager just feezes at a gray screen. I have tried connecting both over the lan and plugged directly into the BCM50. Any thoughts here?

Please describe your successful setup of connecting a IP2004 phone (from a remote office) to a BCM50. We are rolling out 12 sets in 12 different locations, and I am trying to anticipate any and all challenges/variables, etc. Any comments, advice, and experience is greatly appreciated. One...