I was wondering if anyone out there has seen this. One of my agents is telling me that when she is on a skillset call and she receives a call via her DN extension she loses her skillset call and the DN call is auto-answered. None of my other agents have complained of this problem. We...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.