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Is it possible to make conference calls using these sets? "Its just dial-tone. At the end of the day everyone usually gets to go home.

For some reason on my BCM400 3.7, the NetLink Manager just went down and will not come back up. Rebooted twice and still nothing. Try to enable it and stays disabled? Any ideas? "Its just dial-tone. At the end of the day everyone usually gets to go home.

I have recently put together a new BCM50 2.0 and when I go to try and change the DN length or select a few of the options to change, I get an error that pops up "General Error" I OK to all and still cannot get to any of those options. I have downloaded the new Element Mgr from the BCM50, the...

Is it correct that a CallPilot 4.0 does not support PCAnywhere? If so, what is the correct way to remotely connect to a CallPilot 4.0? I have heard yes and no. I am able to connect localy to the CallPilot with Remote Desktop, however, I do have a modem connected to CallPilot COM1. Do I...

I have 2 BCMs networked via VOIP trunks. Call comes in to site A, reception wants to transfer caller directly to a virtual mbox at site B? Can this be done and if so, how? They do not have MCDN. And they would like a button prgmed on site A phones that would do this.

I am trying to load the current patches on a BCM400 3.7, the BCM wizard goes through the motions, performs the system health check and comes back with "The MSC Core Telephony software could not be recognized, check that all sets are functioning" and then stops the patch procedure. All of the...

I have 2 BCM400s tied together with Voip trunks and can only make one call at a time, even though I have 6 available Voip trunks, the second call defaults to the local operator. Second issue, when I call the extension at the far end it is programmed to forward to the voice mail box, however it...

Has anyone installed the new 8x16 MBM in a BCM400 4.0? If so, where did you find the dip switch settings? I am trying to install it in BUS#3. I have a 32+ in bus 2, 8x16 in bus 3 and a CTM8 in 6. If possible, could you post the dip switch settings? Thank you....

I have seen a previous posting last year 06 and my problem is the same. Night ringing that has been functioning for months has just stopped working. Now when the system is put into Night Ringing (f871) and the line/number is called, you get "The person you are trying to reach is unavailable."...

I have a customer who has approx. 25 incoming numbers ported over a PRI. These lines are programmed to either Appear or Appear&Ring on multiple telephones throughout the facility. The individual phones themselves are programmed to forward to voicemail after 4 rings, however the individual...

Customer has approx 25 physical phones with voice mailboxes on-site, they have approx 25 users constantly on the road who do not have physical phones but require DID numbers, extensions and voice mail boxes. I am able to f986 a caller to the persons mailbox, how would I get to the mailbox...

I have done a backup to a remote drive many times successfully on other BCMs using the exact information "username, password, etc." and for some reason, a new BCM is giving me an error: "AN ERROR HAS OCCURRED WHEN ATTEMPTING TO CONNECT TO THE REMOTE DRIVE. Error:170 The requested resource is in...

I recently put in an Option11C at a remote site connected by tie lines and cannot get the paging to work. I have a page code of xx2 (TSC) from one site to the other which works fine however the page code of xx3 (TSC) will not work the other way on the new switch. DCH msg. points to FEAT:NAS and...

Where would I find the docs on configuring the RAS settings for a 2.02 server. I set-up a dial-up connection to my callPilot server but won't authenticate? I know that my username and pwd is correct, I just wan't to verify the settings?

Why, when I plug in my t7316 telephone I can program it with handsfree and the button will appear on the set. H/f, Intercom, Intercom, etc. However, when I plug in a t7316e telephone the H/f button dissapears?

I have taken over a BCM50e installed with a 4x16 card in the first expansion module. I have read the docs on the aux port being used for Power Fail but its not very detailed. If the system looses power and I have an analog phone cross connected to the aux port will it connect to the first line...

I cannot remember how to add a third line to an old Norstar 3x8 phone system.

I had to change the DN length on my BCM400 and now I have to re-initialize the CallPilot? Where would I find that procedure?

I am going to rebuild/move a BCM400 3.7 for a customer at another location. Can I re-run the quick start wizard again and start programming from scratch? or should it be run only once, like it says?

I have a customer who is moving one of their sister companies into the same building and wants to forward their lines over the existing PRI to be answered by an existing receptionist. Here is the problem, when the receptionist goes to lunch, she forwards the calls to a "ringer" phone and anyone...