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Hello - looking for some help on a SIP trunk configuration between the 2 devices. Currently we are running CUCM 9.1 with Avaya Session Manager 6.3. We are having issues with the call completing from the CS 1000 to the CUCM. Below are the session traces from both the Session Manager and CUCM...

Is there a button that can be programmed to allow for digits to be added to the end of a dial string? 9.1xxx-xxx and then manually dial the last 4?

Hello - we are deploying a Cisco VOIP solution and will have SRST co-res on the WAN router at our branch. Can you restrict the Priviledge level to certain interfaces for configuration so the telephony team can Do their management and network do theirs? I read the password and access guide and...

What modes under the Priviledge command would telecom support staff need to administer and maintain the telephony piece on a router? This will be a co-resident router with the WAN functions and telephony functions for each support group to manage.

Does anyone know the login/password to SSH into 96xx sets?

Is there a way through software to verify speed/duplex of the PC port on a 9608? We are running CM 6.2 Thanks

Does anyone know the steps to get the TTY to output messages when logged into the signalling server? I have been trying to run SIP call traces and get no output to the TTY. Here is an example of what I have turned on. === VTRK === == SIP Trace Setting (tSSG) == SIP Message Trace Level : 0...

Hello - We are having issues with this client on a CM 6.2. We are running this as H.323. It is creating some type of conflict with Outlook 2010. When we try to attach a file in outlook 2010 the application (outlook 2010) becomes frozen. You need to go into task manager to close outlook. The only...

Is there a way to retrieve INI messages if the history file buffer has been over written? When I go into PDT and do an RDALL it shows the INI but not the whole message. I need to decipher the message to find the root cause.

Hello, looking for some help with this. I started playing around with Teraterm as the terminal emulator but having trouble trying to get into our CS1000's over the network using SSH2. Dialing into the units are fine using ATDT plus the number. When I try to get in via SSH it comes up to an...

Got a call from one of my customers today. They have a hunt group with queueing of 6 phones. They have no voicemail attached to any of these phones. They reported today that all the red lights are illuminated on all the sets. Is there a feature that may have been toggled on? I checked VM...

I have an end user that wants to send their DID for there outgoing caller ID instead of the main number in the Public unknown numbering list. IS there a way to set this without having to put a seperate entry in the Public unknown numbering field? I can get it to work that way but is there...

What is the procedure for end users to program autodials on their own phones. The buttons are programmed in software but they want to be able to change the number on the button. They want to add internal and external numbers to the buttons. I read they have to enter the program feature access...

Is there a seperate serial number for the messaging platform other than the one listed in CM? I already listed the config license in the switch but trying to find if there is on for CMM. If so how do I locate it?

Does anyone have BCM 400 sending traps to TM. When I receive a trap into TM from the BCM all I get is an error code of zero. This is an invalid error code. Does this have something to do with the MIB file within the TM?

I'm having an issue with the Cellular voicemail avoidance. In the documentation it states that the "MBXT" has to be configured so if the cell phone is out of range or turned off that the call does not go to the Cellular voicemail and goes to Callpilot when the desk phone is called. When I...

Having trouble faxing out of Callpilot 5.0 SU11. I can receive faxes fine but canot fax out. Here is the CPtrace. 14:20:07:112 - CallPilot 05.00.41.154, Copyright 2011 Avaya Inc. All Rights Reserved 14:28:05:232 [4372, nrm, Common] - CFaxListCtrl::MergeFaxFiles(): lpszFaxFile == NULL...

What application is needed to read the extension of these logs *.tcb? I've tried notepad, wordpad, and word but it is not formatted correctly.

Sorry about the basic questions but I'm new to the platform. I was able to access the definity g3 thru ASA via modem and everything works fine. I printed out my IP interface and was wondering if I can access this via the network. CLAN 1 I can ping but when I go thru ASA I cannot get to it...

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