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So I see there is a critical patch for 10.0.3 for the missed call log issue which the customer is experiencing. Never had to load a critical patch on IPO, is this loaded on Manager or embedded file mgmt...? The end is near!

Just installed communicator on R10 and the msg indicator is highlighted, but when I click on MWI a box pops up as displayed below. Configured a short code on the user but does not work, what am I missing? The end is near!

I have a customer with IP500V2 8.1.85 at site A and 8.1.69 at Site B, the plan is to upgrade both sites to R10. Site A has a PRI that handles the incoming and outgoing calls for both sites, with SCN between the sites. It also has VMPro for both sites. The question is can I upgrade site B to...

I have a customer with 2 sites that are 8.1.85 and upgrading to R10. I need someone to give me the warm fuzzies cause I'm not entirely sure if the process I'm thinking is correct. Do I first need to go to 9.1 or can I go right to 10.0.0.3..? The end is near!

So for those of you that have done a R10 upgrade, is the downtime comparable to R8 - R9..? I'm assuming about a minute of downtime The end is near!

Attempting to upgrade our lab IPO to R10, the upgrade itself was successful and the licenses are all saying valid but the ip phones are all saying No License Available and the SIP trunks are not working. There are also a few of the licenses that say Dormant, just wondering if anyone out there...

Attempting to upgrade our demo IPO from 9.1 to 10.0.2 but failing and coming up and saying "Insufficient Space" is that an issue on the SD card..? Trying is the first step towards failure. --Homer Simpson

Customer has a CM 6.3, at their remote site they removed a 8300D and inserted a 8300E now the LSP won't register. MG is up and registered you can ping the LSP from the main site, reset the chasis. Not sure what to look at. Trying is the first step towards failure. --Homer Simpson

VMPro 8.0 I'm attempting to setup VM to Gmail and I've searched the site for any posts on this subject and with a 8.0 VMPro, I think I'm seeing I can't use TLS because there is no freaking option to use TLS in 8.0. But I'm being told by the customers server guy that I have to use port 587, which...

8.1.9 VMPro Doesn't happen all the time but the customer has a couple of internal users on a internal conference call setup through VMPro but when a external caller connects to the conference, after a couple of minutes the external call gets disconnected. Anyone out there heard of this or have...

Have a customer at IPO v8.1.85, they have 1 phone and of course its the CEO's phone that every time the DHCP lease expires the phone resets. At the exact time it power cycled itself the DHCP lease was renewed on the server, and the last date and time of license allocated for that phone in Avaya...

Have a customer that has VMPro and Metropolis call accounting. They want to move the VMPro app to there server 2012 that has Metropolis on it and just wondering if anyone out in IPO land has seen this work ok or are they asking for issues down the road..? No matter how hard you try, you can't...

IPO 8.1.69 Customer is having issues receiving VM's to email server, he has to kill the Java process to get things back working, once Java reaches 16K handles the process has to be killed. The server only has VM and One-x portal on it and said nothing on the server has changed. Not familiar with...

Upgraded our demo IPO to 9.1.7 it was 9.1.6 and after upgrading the VMPro to 9.1.7 I can't get voicemail to work, its on a Windows 10 box. When I'm logged into the VMPro it shows that I'm connect to the right IP address but it is showing no users. I dial *17 it say Unobtainable, press the...

Is this conference phone compatible with Comm Mgr 6.1, I'm searching the web and can't find anything that specifically says its not. Anyone have one of these working on Comm Mgr..?

So first of all I want to say I know very little to nothing about the Merlin Magix system. We have a customer that has 3 sites, 2 of them are Avaya rel. 9 cabinets and this site has a Merlin Magix so were trying to do what we can until they upgrade all their sites. A couple of weeks ago they had...

When the customer opens One-x portal there getting the website security certificate warning and don't want to have to click the continue to website link, all the previous posts I'm reading are users having issues with one-x on server edition. The question I have is this more of a Tomcat...

We have about 15 Spectralink 8440's newly installed on a 9.1 server edition, we've gone through every Avaya/Spectralink document and got them working internally just fine. But we can't call out on the 8440's, after looking at a call in Monitor there's a few questions I have as far as whats being...

9.1 server edition I have 2 sites, site A has 2 T1's and site B has SCN to site A for outgoing calls. When I dial the number I'm seeing Waiting For Line on the display. In the ARS table of site B I have the outgoing Grp id of the SCN line. Any ideas of what I'm missing, hopefully its obvious, I...

There are 2 expansion 500V2 units and a primary server, when I create the user's in web manager it asks me what of the 3 systems I want to install them in. I'm a little confused here, when I add it to the expansion unit should it not populate in the primary server user list..?