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  • Users: EduardoYus
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  1. EduardoYus

    CallPilot, Windows 7 and Outlook 2010.

    Hello, I transitioned my Computer from XP to Windows 7 with Outlook Professional 2010 and it appears that I need to get the latest version of CallPilot, since the one I have does not work properly (CP50Desktop05004199full.exe). I have a BCM200 running Release 3.6 build 3.1a. We have a support...
  2. EduardoYus

    Any Recommendation for Service Provider(s).

    Hello, We have had bad luck with the different groups that have supported our BCM 200 and BCM 50 over the years. Many have lost their good techs to other companies, stopped supporting the BCM or plainly didn't know much about it. Assuming this is allowed on the forum... Can anyone recommend...
  3. EduardoYus

    How do I assign a specific outgoing line (PRI-DID) to use.

    Hello all, I have a dual personality, wearing two hats and working for two companies :-) I have an i2004 IP phone with 3 line appearances, first two are "intercom" and when pressed provide dial tone to make outgoing calls using the programmed route of our pool "PRI-A" lines. The third is a...
  4. EduardoYus

    Removing old Records from Table.

    Greetings, I do not have any (or much) SQL experience, if I'm on the wrong forum, please point me in the right direction. We have a SQL Calendar/Appointment application that was custom built for us 3 years ago, the table where the appointments are kept has continued to grow. I would like to...
  5. EduardoYus

    Infected BCM, someone trying to Hack in ?

    We had a lot of Alarm Banner entries on our BCM 200 (3.6-2.2c) for "Unsuccessful Logon Attempts", it looked like someone was trying to Login using a variety of User Names and Passwords, common words in alphabetical order. We could see the alarms pile up (over 1500), as it kept trying and trying...
  6. EduardoYus

    Clearing a MWI Light.

    One of the users has no messages on her mailbox, however the Message Waiting Indicator light is still on. Is there a way to reset it ? thanks, Eduardo
  7. EduardoYus

    Lines in Use.

    We have a BCM 200 3.6 with a PRI. I would like to see how many of the PRI channels are in use at any given time. We keep adding users and I suspect we are going to run out of external lines soon. Unfortunately there is no room on the BCM 200 for another PRI card and are faced with upgrading to...
  8. EduardoYus

    IP Ports Capacity

    I was told by my Vendor (no longer around), that the limit on the number of IP sets that I could attach to my BCM 200 (3.6) was somewhere in the hundred range. Other than having enough IP Telephony Licenses, What determines the limit ? Thanks.
  9. EduardoYus

    List of DN's in Use.

    Greetings to All... We have a BCM 200 3.6 with Call Pilot. I know that to "create" a new Extention (DN) you have to take an existing DN (that is not in use) and do a "Change DN" operation on it to come up with the new number. My question is: How can you tell which DN's are truly not in use at...
  10. EduardoYus

    BCM Domain Membership

    Hi there, we have a BCM 200 3.6, it is currently not joined to our Domain, it shows member of workgroup "Workgroup". Are there any benefits or drawbacks if we make it join the Domain? Thanks, Eduardo

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