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I've got a Norstar and I've got this extension who seems to have 2 DIDs attached. However I go into Line Access for that set and there isn't any lines attached? The DIDs ring on the same button as the prime extension. How can I trace how these lines might be attached to the extension? I need to...

I'm getting conflicting information from vendors. I want fax to email for a BCM 450. 1 is telling me that all I need is to buy 4 ports of "fax messaging" and then by some sort of loophole I will be able to use fax to email for all of my users. The other is telling me I need to buy a "fax...

I've got a Norstar and both M7310 and T7316 phones. I've noticed that if I plug in a M7310 into a line that had a T7316 previously, it does not work. I can't figure out where in the system programming options I would be able to change the type of phone on a certain line? Any help would be...

I have a voice mail box in which I don't want to allow people to leave messages, only hear the greeting. How do I do this? Norstar with NVM. Thanks!

we have our main telephone line ringing on 2 extensions. i checked and it rings on the persons actual extension button itself, not on it's own button. i need to add 2 more extensions but i'm not sure how. at first i thought that there must be a hunt group but i've found no hunt group with the 2...

I was looking inside my Norstar MOX16 station modules and I noticed that some of them had a red light inside and others had a green light. What is the menaing of red or green? Thanks!

My company is considering upgrading or replacing our Norstar phone system. The #1 reason is that it's old and doesn't have some of the features we will need. I'm not an expert but I do have some experince working on a Meridian Option 61. Requirements: 1. We need to be able to backup voice...

I would like to set a few mailbox passwords NOT to expire. I'm not sure if this is possible, I know you can do a global change for all mailboxes but I don't want to do that. CallPilot v2.01

Is there a meridian phone or adapter out there that would allow multiple handsets to be used on a single phone? Some people want to use the conference fetaure but not with hands-free, they want each person to have there own handset so others in the room can't hear the conversation. Is this...

Is there a meridian phone or adapter out there that would allow multiple handsets to be used on a single phone? Some people want to use the conference fetaure but not with hands-free, they want each person to have there own handset so others in the room can't hear the conversation. Is this...

I'm trying to change the message on one of our auto attendent menus, the problem is I don't know the password. How do I reset it? (I know the DN to dial to access the change & the VSID but not the password). I can get into App Builder but I don't know how to change the password for a VSID. Help!

Is there any obvious problems with fowarding a 2250 console to a cell phone?

I'm checking out the CDR records which I've pulled via OTM and I've noticed that only external (incoming & outgoing) calls are recorded. No ext. to ext. calls are included. Is this normal? Any way to include internal calls? OTM V2.2 Meridian 61c

I know there is a dial-in number to access the TTY on a 61c, but I don't know what it is. Anyway to find out? Thanks!

In order to setup international calling is it a matter or setting the NCOS on the phone set or the class of auth code? Or both? Anybody have a table that shows what NCOS & class of auth codes give what access? Thanks in advance.

I'm trying to free up some TNs that may not have been used in years. How can I find out when the last time a DN/TN was used? Thanks!

I've been having problems adding new phone sets via OTM on our Meridian 61c. I keep getting the "Terminal Already Exists Error" - SCH0127. I'm not sure what this is refering to? The TN is free...please help I'm new at this. Thanks.