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  1. husker91071

    CCR Tree - Extension Transfer

    Is there a way on the CallPilot CCR to allow straight extension dialing without designating a digit for each extension? For example, I would like to say "for Joe Smith, dial 15400. For Sue Jones, dial 15401. For Susie Johnson, dial 15402." etc. etc. I had the node specified as transfer, but...
  2. husker91071

    Multiple OSN keys

    Does anyone know if you can have multiple OSN keys on a 61C?
  3. husker91071

    Queing limit on basic ACD

    I am running a basic ACD group and need to know how to limit the number of calls that can queue, then once it reaches that threshold, it needs to go to VM. My ACD documentation CD has went MIA so I'm not sure what each of the settings are for. I thought it was MAXP but that was number of...
  4. husker91071

    Call Log empty

    I have a user with a 3904 and the Call Log just stopped logging calls. It used to work but when you pull up the Call Log, it is empty. I have checked the Call Log options and it is set to log all calls. Her Redial Log shows up okay but not the Call Log for incoming calls. I have disabled and...
  5. husker91071

    Forwarding on 7316

    I have a CO line that is ringing on a line key on our secretary phone. Her number is 5000 and she is the control set for that CO line. When she forwards her phone, it will forward 5000 but it will not forward the CO line that rings at her phone on the other key. Any ideas?
  6. husker91071

    Change PLDN of GHT

    How do you change the DN (PLDN) of a hunt group (GHT)? We are doing a CHG GHT and it doesn't ever prompt us for the PLDN. We are obviously missing something obvious.

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