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Trying to get a list of mailboxes that have not been initialized. I found a report showing last login, but that does not reflect users who went through the tutorial to set password, but have not logged in since... They still show as 0 logins. Any way to determine? Maybe look at mailbox...

I went to plug in an analog telephone on my Small Office Edition 4+4+8. I plugged it in to the wrong port- one of the top row (digital set) ports, and the whole unit just went dark. Now if I attach the power supply, i see almost nothing in the way of lights, just a slight flicker on the lan...

I am trying to figure out how to set up some end users with a personal CO line. For those with experience using Pers-CO: Can incoming calls to a Pers-CO be answered and then transferred to another extension just like an inbound trunk call? Can I set up a Pers-CO line to follow coverage, and...

Have an analog trunk group with supervision issues, and the trunks often get hosed. A busy / release will clear them. Is there a way to have the Definity busy / release the TG periodically, perhaps through maintenance tests on the trunks or something? Or maybe use ASA to dial in and execute...

My site administration occasionally gets stuck in a mode where commands don't execute until I hit cancel or esc. For example, I type "disp sta 123" and hit enter. Nothing happens. I hit cancel, and the original command executes. Hit help, nothing, hit cancel, and the help screen displays...

I have a mailbox set to send a copy of new messages to an email address. It works fine, however, only some of the time. Is there some way to monitor or log the email activity of the VMPro PC? That would help me figure out if some messages are being dropped by the ISP or mailer, vs. not...

We have an S8300 R014 with a trunk group made up of three OPX lines from a Definity PBX accross town. These are analog loop start station lines from the Definity, and in the S8300 are built as a two way trunk group- WATS lines. When a call comes in to the S8300 via these OPX lines, they often...

When editing the "main line" module in VMPro, I had a link from a CLID Routing action to a menu. Worked fine, along with five other numbers in the same CLI Routing. I went in to add some more numbers and a separate action. In the process of testing I deleted one link from the first group...

We have an S8300 R014 with a trunk group made up of three OPX lines from a nearby Definity PBX. These are analog loop start station lines from the Definity, and in the S8300 are built as a two way trunk group. When a call comes in to the S8300 via this path, they often want to transfer the...

Looking to track down an extension that is placing numerous calls to a certain number. A text file of the call records for a day would probably be more than enough. This is an S8300 with no call accounting package available. Is there an easy way to write the call records to a text file...

We have a IPO 401 v 3.0 (no twinning feature), with analog trunks. I am looking for a way to notify me on my cell phone if I receive a call from 2-3 specific numbers. Don't actually need to answer the call on my cell, just need to know they are looking for me, and I can call them back...

I have a new S8300/G700 that replaced a key system. There is a trunk group that contains one member, an analog OPX from another Definity. The intent is to use as a tie line. To use the tie line, caller has a speed dial button (labeled "Site #2") that dials the TAC of the tie line, e.g...

I have a group of analog lines for which I want to restrict the ability to transfer or create a 3-way call. Is there a way to remove this "feature" from a particular extension? Or is it a system default as it is needed for feature activation, etc...

I have an end user who is responsible for changing announcements periodically (weather hot-line). Yesterday they could not change one of the announcements. They reported that they dialed the access code, then the announcement # and then had dead air. Later in the day a tech tried to change...

Can the Avaya PBX be set to test an analog trunk daily, and report if it goes out of service? We have a few locations where there is one analog trunk for E911, and without regular use, we wouldn't know if it got knocked out. Maybe ASA could help with the "notification" part?

I've been seeing some strange entries in the history file since moving to the S8500. On one of the gateways, I see the following: 7/06 11:52 003V412 psa-ipd cha station 1553 7/06 11:52 S00064 psa-ipu cha station 1553 7/06 11:43 S00064 psa-ipa cha station 1553...

I thought TTI came out circa R9, but a customer's G3si R6 shows TTI as a feature (optioned "N") on the cust-opts page. Can the TTI station relocation feature be turned on in an old R6 PBX?

Just had an interesting issue, thought I'd pass on what we learned. After converting from Verizon to Cox, the IPO had trouble with the analog lines. I could watch line appearances, and see the IPO going through the lines, probably testing, and the IPO thought the lines were out of service...

We have a small office, and are looking for an inexpensive VPN router capable of running softphones. (2-3 VPN clients, mobile workers). Currently looking at: Linksys Wireless-G VPN Broadband Router (WRV54G) D-Link AirPlus Xtreme G High-Speed Wireless Router Also maybe SonicWall TZ 150 or TZ...

I have been trying to get a Phone manager 3.0 client to work as a softphone. No VPN--- I'm trying to get it working on the local network first. On the IPO, I added a new user and assigned an unused extension number. I selected IP as the type. In Phone Manager client, I configured this user...