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Hi all, I need some clarification on MUS/RAN routes... I have a switch with one music trunk in the music route... licensed for 20 music connections. Does broadcast have to be turned on for 20 callers to hear music or is it the licensing/conference loops that allow them to hear it? For the...

Hi all, getting back into programming and have lost the set of floppies (yep, that long ago!) that has my programming scripts and database templates for setting up new systems (NARS/BARS, phones, etc.) ... anyone have any they are willing to share? Thanks in advance!

OK, so here's another quick one -- I need to insert an announcement prior to our helpdesk in the event that we have an outage situation -- I created an announcement mailbox, however it disconnects, instead of reverting to the helpdesk. Are there any other options for setting this up? Also, I'm...

I have 5 agents on a queue, using 2616 phones. Key 0 ACD 4998 0 4930 Key 1 MSB Key 2 NRD Key 3 AO6 Key 4 RNP Key 5 CFW 4 Key 6 TRN Key 8 SCR (private DN) Key 9 SCR (private rollover) Key 10 NUL Key 11 BFS Key 12 BFS Key 13 BFS Key 14 XMWK 4988 Key 15 NUL Key 16 SCN 4988 (phantom AOM) When...

Hi all -- I have a 2616 that can conference internal parties fine (AO6), but when trying to conference in two external parties (B & C), C does not get brought in on the call, but it doesn't drop either... strange. Any ideas? Thanks!

I have a table of contents page that lists several entries like this: <tr><td><a href="Default.aspx?Load=AP100M">Incorporation by Reference</a></td></tr> <tr><td><a href="Default.aspx?Load=AP200M">Delegated Authority</a></td></tr> The documents that they reference are 'incorporation.aspx'...

I am using 2616's for a small ACD queue. They do not use the MSB keys -- just NRD. I would like to put a XMWK on the phone for the queue mailbox (will add a phantom AOM for the mailbox DN). I don't see any reason to have the MSB on the phone since they do not use it, but prior to making the...

Referencing this thread (thread798-1212022), I have several scheduled jobs that were set up by our vendor. All but the reconcile are failing. When I come in, there are several blank windows that just say SCHNORTEL at the top and the scheduler has several jobs in the Queue that say running...

This is the current situation: x5210 key 0 is DID # key 1 is rollover CFNA goes to voicemail. Need this phone to hunt to x5206 only if it is busy (on either of the two lines if possible - I told them I think it's only for the prime DN); if no answer, then go to x5206 voicemail. Do I...

Referencing thread243-1197791 I have three files that I need to join. J0 and J1 work. However, J2 and J3 (children of J0 and J1) do not... they retrieve the same data. From Group: FILEA.SM$FCOM/SM$FGP + FILEB.CWCO/CW$FL# + FILEC.IMLITM = ABC To Group: FILEA.SM$TCOM/SM$TGP + FILEB.CWCO/CW$FL#...

Opt. 11 - do not have a CDR reporting package at this site, but I need to get raw CDR information on one particular phone. We use individual dialing codes for dialing out LD as well. I have a printer attached to the TTY... In this scenario, how can I get this individuals raw call log to...

I am fairly new to JD Edwards and am responsible for QA'ing the program changes the users request. We have manual forms that log the change request and approvals, but do not have any semblance of a standard test routine. Does anyone have any general QA documentation related to JDE world that...

Hi, we're a fairly new WF customer and would like to be able to talk to other JDE World customers using WF. I'm interested in how your company creates reports from large files or reports that contain large amounts of data. Specifically from the F0911. Anyone willing? If so, I can post a URL...

Hi everyone, Do any of you have a list standard naming conventions that you use and wouldn't mind sharing? Any suggestions would be most helpful... My list so far: Procedures: ? Defines: df_[defined field name] Computes: cp_[computed field name] I know there are a lot more, and some of...

Hi all, Been reading all the posts on add/changing/printing CLID entries and have printed both my NET and CLID in LD 21. When looking at NET_DATA, I have the following: TYPE NET_DATA CUST 00 OPT RTD AC2 FNP YES ISDN YES PNI 1 PINX_DN MBG 0 BSGC NNNNN (there are actual numbers in...

Can someone please refresh my memory? It's been a few years... I worked with Octels mostly, so I don't recall how to get over to MerMail and do a backup. Can someone please post the steps for me? Thanks in advance!

Opt. 11, rel. 25 - I just changed COS from ADD to TDD for a 3904. CPND is allowed and appears on the first call, or when placing an internal call just fine, but still does not appear when the rollover receives a call when key 0 is active. It's been a few years since I programmed, and even...