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I have a customer with 2 option 11's connected via virtual IP trunks. The switches are in the same building. PBX #1 is maxed out, and PBX #2 is going to be used to add more phones to the site. Both switches have a signalling server and 1 media card each. My problem is that when you call an...

I need to get the security ID from an IODUC dongle. What do I do?

We have installed a few Succession 4.5w upgrades with Signalling servers at hospitals in the area. I have since learned that version 4.5W has a known issue where a calling party will not hear ringing tone when blind-transferred from an auto attendant. The phone will physically ring, but the...

I have a hospital that has 2 option 11's that we upgraded to Succession systems. The 2 systems are in the same building. One system is expanded to maximum capacity, and the other is going to be used for adding more extensions to the building. The customer wants to bridge the systems by using...

I have asked this before, and noone answered. I thought I would try again. I have a college campus that has purchased PS/ALI software for E-911 (which is now the law in Illinois). The software tells the 911 dispatcher where the calling party is located on campus by identifying the caller...

I am needing to change the recording assigned to channel 3 on a miran system. I am able to record a new temporary greeting, but if I try to assign it to channel 3, I get "You do not have access to this channel". I seem to be able to change channel 0 and nothing else. Is there something that...

I have a college with an option 61c that is getting ready to implement PS-ALI on their switch. They are using PRI for all of their incoming and outgoing trunks. They don't use DID's, all calls are transferred by the 2 attendant consoles. The customer is just about to hand us the PC with the...

I have a phone that is currently totally restricted. It is only allowed to make and recieve station to station calls within the Meridian PBX. They want to add the ability to recieve transferred calls from a non-restricted phone. Isn't there a default setting for this type of situation? thanks