Search results for query: *

We converted our last Nortel phone to Cisco today. I just wanted to thank everyone here that helpded me out over the last few years with suggestions and help with the many problems and/or questions I had. This place was always my first stop before any other tech support for the Nortel system...

We are looking for a wired headset/ear buds for the 7925g phones, something similar to what you use for a cell phone. I know they have bluetooth, but we are a manufacturing facility and battery life of the bluetooth is a problem. Cisco website says "The Cisco Unified Wireless IP Phones support...

We are in the process of migrating from Nortel to Cisco. I need to OUT my 2250 and redirect calls to the operator 0 and our main number 5300 to the new Cisco Console. I have already migrated about 1/3 of the desk phones to Cisco by removing them and creating route in LD87 to Cisco. The new...

I need to have 3 DIDs that are currently on 3 different phones moved to a single phone. I will be setting them up on a M2616 so that I have enough buttons to have the MWK on a key for each of there voicemail boxes. My question: Do I need to do anything special to have the DID roll to the...

First a little back history... Before I started working here and also before we grew in employee size we had 2 blocks of DID numbers, the 5XXX and 7XXX range. All our phones were programmed such that line 1 was 5XXX and line 2 was 3XXX (where XXX is the same number) Now we need to free up the...

I have an analog phone setup on an outside gate that employess can use to call internal numbers only. Problem is that sometimes when they pickup the phone reciever, it dials 0 without them doing anything. I can never make this happen when I test it, but I have only tried a couple of times. If...

We are running low on digital licenses and the boss doesn't want to buy any new ones. He asked me if there was a way to find out if a digital phone has been used in the last X number of days. His reasoning is that if it is not being used then we can remove it and use the license somewhere...

We are using version 3.10 and I would like to copy some of my templates and just make a few changes. For instance if I have 3 different locations with 3 different NCOS and key configurations it would be easier to create 1 template and then make the NCOS change and save it with a different name...

We were just upgraded to TM 3.1 from version 2 so it is a lot different. I am having trouble searching for different things. If I search for a DN and put a value of *, it will give me all the DN's on my system. If I put 7* (to only see DN that start with 7) it says "no records to display". I...

Is there a way to print a short list that shows only the I2050 softphones with name, TN and DN. If not DN, at least a list with the Name and TN. I searched and couldn't find anything. thanks as always, steve

Anyone know of a good reliable company to order handsets and handset cords for Nortel phones. I know there are tons of company's on the internet, I was just looking for places that you guys use and recommend. I am looking for handset cords for 2008, 2616 and 390X Thanks, steve

Can you access multiple mailboxes with desktop messaging? We have a secretary that must check 4 different mailboxes daily and it would be nice if she could check them all from outlook using desktop messaging. Does anyone know if this is possible and if so, how it is setup? Thanks, steve

I am trying to track down a phone that was used to make a page that was not welcomed by HR. I was reading thread 798-1186561 and it was helpful if I had it running prior to needing the information. We have an 81c and use Avotus 3.1 to do CDR. Is there anyway to get the informtion? Thanks as...

Is there anyway to hook up an external light that would flash when there is a voicemail. We have a group of techs that forget to check the helpdesk voicemail and the manager of the group was looking for some way to signal them that a message was there. Any suggestions?

I have to hang about 30 M2008 on the wall and I need the part that attaches to the phone to keep the handset from falling off. I have a few, but no where near enough. I am not sure what this part is called, so when I search using google and on ebay I am not sure what to put in the search. I...

If you call an ext and it goes to voicemail for that ext, is there a way to skip the greeting and just leave a message? I searched, but could not find an answer. We have a couple of people I call frequently that have long winded greetings and it would be useful to just skip the greeting and...

Our CEO wants to know if there is a way to send a voicemail to everyone in the company? Not sure why he can't send an email (maybe security reasons). We are running callpilot ver 4 Thanks for any help. Steve

I was looking at an older post "798-758569" and wanted to use the SDTA command to set my time forward 2 seconds. Would the command to do this be SDTA 1 20 (20x100ms=2000ms=2sec) I am a little confused on the increments of 100ms and just want to make sure I am thinking through this...

This has been answered before, but I am still a little confused and could use some clarification.... Helpdesk phone ext. 4357 currently goes to ext. 4358 if busy or no answer. If no one picks up 4358, it goes to the voicemail for 4357. OR, if they want the calls to go directly to voicemail...

We have a Branch office using an option 11 and the main site uses and option 81c. Both the Branch and the main site use the same DID numbers. Is there anyway to sync the 2 so that when you look to see available DN's on either system, it will show only the DN's not used by either system. Let...