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Help, I am summing a number of times from an access database to show time utilised over a month. How do I display the time as HH:MM:SS for say 45 hours 15 minutes and 23 seconds I can convert the double to a datetime using FromOADate. Thanks Stuart

Hi, Cant beleive the mess i am getting into with this... I have an app that the user can view scanned images - A4 Application form pages. The user then clicks in the picture box to indicate where reference numbers should appear and prints. When printed though the text is never in the correct...

Hi All, The problem is my current code is very slow. We have multiple word document templates that we use for merging purposes - this is due to people being assigned different letters in the database depending on processing. We need to merge these into one final document for mailing. The...

Hi All, We have multiple word document templates that we use for merging purposes - this is due to people being assigned different letters in the database depending on processing. We need to merge these into one final document for mailing. The data for this comes from an excel spreadsheet...

Hi, not sure if this is allowed to be answered... I need to reset the layer 2 password in an Opt 11. I am logged into the switch with layer one, I have the opt 11 in password override mode, and I'm logged into the PDT. when trying to reset the password using the correct command, it is asking...

Hi, BCM450, only been setup for 3 weeks. I use the CDR data from the BCM to produce call stats. This has been working great for the last couple of weeks up until yesterday. I used to get the line numbers in the CDR data such as -------- 09/19/09 09:52:35 LINE = 0388 STN = 2193...

Hi, I have had to set up the main office calls to route through a skillset on CC6 to our agents. The problem i have is that when the agent transfers the call to the relevent department using the transfer button, the department see the position id of the phone as the calling number. I though i...

Hi, hopefully someone will be able to help with this. I am trying to build up the total amount of time we have agents logged in grouped by 15 minute intervals. The data returned from the table looks like this TimeStamp AgentLogin Action seq 08:30:00 1000 LI 1...

Hi, BCM200 Is there a way I can limit a certain extension so that they can only dial internally and 1 particular external number? Thanks Stuart

Hi All, We are looking to setup 1 IP softpohne as a test on our system. What we are looking to do is to find out if we can give users an IP softphone via a thin client connected back to a central server. I know that we have 4 IP Licences on the Option 11 - SW 4.5 Can someone tell me what i...

Hi, I have a number of spare T7316 phones that came from a BCM that we are no longer using, is there any way i can use these on an option 11 release 4.5? Thanks Stuart

Hi All, I have a small project that logs into a secure website via an embedded web control on my vb form. We use this to automatically download call stats. This works well except for one small problem, the site uses a secure certificate installed on my machine, so every time the program goes...

Hi All, Can anyone tell me what settings to use for the cursor keys - i need these for selecting what traffic report i want to run in Meridian Mail. I am using VT220, and have setup my F5 - F9 and Page up and Down already. Kind Regards Stuart

Hi Guys, Need to add a number to the system speed, wnet to add and found out that the digit length is set to 12 and i need 13 digits. Can i change the DNSZ field of the existing speed list without causing problems? Option 11 4.5. Kind Regards Stuart

Hi All, BCM200 System in question has DN's 7700 - 7716 with 7700 being the main office number. 7700 - 7703 are in the same hunt group. The problem that is occuring is that when 7700 - 7703 make an external call the displayed digits at the receiving end are coming up as xxxx xxx 7701 for each...

Hi All, I am trying to setup a company helpdesk number which will route through CC6, this will be used by both internal and external employees. I am looking for the phone to display "Helpdesk Call" when a call comes through on this line, and this works fine for an external call - shows up...

We had to bring CC6 down breifly last night an so our calls routed to the default ACD queues, we had a call that came in and the display had a value that i could not find when printing the names out in LD 95 using Req: PRT Type: NAME CUST: 0 DN: ALL Looking at the manuals I have found out that...

Hi All, We had our provider over this morning to do a call pilot integration with CC6 and since the first reboot of the server this morning we have had no real time displays - we get an error saying that the server is down or network problems. Tonight the vendor came back and applied all the...

Thought I would throw this one out to the masses, We have a number of client telephone lines running through our system, and each client has a separate voice form for things like catalogue requests, product orders. What we are trying to do is to have a generic voiceform that callers can go to...

Thought I would throw this one out to the masses, We have a number of client telephone lines running through our system, and each client has a separate voice form for things like catalogue requests, product orders. What we are trying to do is to have a generic voiceform that callers can go to...