Help! Having trouble again with networking the octel OV250 using a message networking server to a modular messaging system. The customer does not want to use a steering digit so Avaya advised them to use 0000 to 9999 in the MN server to do a mailbox pull from the octel. In the octel they...
We are trying to a music on hold device for a S8300/G350 running CM3.1, standalone system. The device is a TELink 700a. Is there any kind of adapter that anyone is aware of to connect these devices? 909A?? The cable that goes between the two is an RCA cable and the G350 does not have an RCA...
I have a customer that is having a problem with an Octel 50, the system keeps rebooting. The only information I can find is to check the entry point, it is set at 61H. I also had the customer do a cntrl C to stop diagnostics and tried to have him boot the machine but it stated that B was an...
Is there a way to dial into an OV250 and disable a LAN card? A tech will be out later to pull it out of the machine, but until then it is causing an alarm and it is not even connected to anything.
Thanks,
R
I have a lot going on today as you can see. I have another customer that has an OV250 connected to an S8700. They set up a type 31 mailbox and set it up, however when you call that number you get the default greeting. Also when you call the voicemail directly and enter that number it says...
I have a customer that deinstalled an Octel 100 that was connected to a Merlin Legend. They did not make the users aware of the deinstall and want to connect back to have them get their messages, can it be connected to a POTS line without having to make changes to the Octell 100 set up so they...
I am about to start a networking project that will entail networking 4 OV250 Octels and 1 Modular Messaging system using a Message Networking Server. The customer would like the Message networking server to handle all network calls with out a node (they want to be able to dial 4 digits to...
I'm trying to connect to a customer's octel but I have to dial through their VPN to do so and use the 250's IP address, I'm trying to set up Procomm to accomplish this but I'm not having any luck. Anyone know what else I could try? Any help would be greatly appreciated.
Rod!
In the process of upgrading a G3siV9 switch to what was supposed to be CM2.2 a 3.0 orange card was used. We are planning to go back to CM2.2 using the correct orange card. What if any are issues I should be aware of and what contingency plan or steps should we take if that does not work? Any...
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