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  • Users: rajhtw
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  1. rajhtw

    contact server 5.2 eflow question.

    hello all, this is my first post, i will try my best to be very clear. we are looking to impliment a call routing based on agent availablity between 2 different call centers and and their respective agent group. these 2 call centers are not connected in anyway except tie lines. NIQ is not an...

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