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On a BCM 400, I've got 3 analog lines setup in a hunt group. I've setup Linear with Busy Signal if Busy both in the hunt group and on each line. But when callers call in it just rings if all lines are busy. I've even tried setting it in queue mode but the same thing happens. Any ideas? Thanks...

On a BCM 400 we have 3 analog lines hooked up to an audio response system. These lines are part of a Hunt group with a DID. Right now if all 3 lines are busy, the line just rings until one of them gets done, then the call is answered. I want the hunt group to give the caller a busy signal if all...

Right now on our BCM 400 we can only conf 3 people at a time (us and two other people). I even tried to conf to people in, and then have them conf someone in (still on our BCM 400) but it wouldn't work. We only need 4 people total right now, but don't know how to make it work. Right now we are...

We have restriction filters setup to deny long distance access on every phone. Then we setup COS codes to bypass these filters. Is there a better/easier way to restrict long distance calling and track who is calling long distance? We like this method because then managers can call long...

I'm trying to set QoS with Nortel i2002/i2004 phones and Cisco 2950 Standard Image routers. Do I need to use the VLAN setting in the phone config? Each time I turn it on I lose the connection with the phone and the swtich. The switch light doesn't even come on. Is the VLAN setting necessary for...