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  • Users: Nimor
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  1. Nimor

    Some incoming calls going to wrong ext.

    I have a BCM 1000e, with CallPilot 2.5 installed. One of staff is receiving random calls that should be either going to the attendant or to CCR if not answered. She said she called our main number once, and got her voicemail after it rang. I checked control set and trunk/line data on all...
  2. Nimor

    Is it possible to record for the CCR tree and import later

    Hello, We are going to be upgrading from 2.5FP1 to 3.01 then to 3.7. I would like to know if I can record the audio for the CCR tree in advance, and the method to do that. I know that the import/export option exists, but have not been able to get it to work properly. Thanks for any info you...
  3. Nimor

    Need help with problem exporting audio on BCM 1000e/CP 2.5

    I have a BCM 1000e, with CallPilot 2.5 installed. I am trying to export from a CCR tree in either native or .wav files. I go through the process, and the file is created in both cases, but the files are of 0kb in size. The recording has been made, and I can listen to it from my set. If you need...
  4. Nimor

    Exporting greetings creates empty files

    I have a BCM 1000e, with CallPilot 2.5 installed. I am trying to export from a CCR tree in either native or .wav files. I go through the process, and the file is created in both cases, but the files are of 0kb in size. The recording has been made, and I can listen to it from my set. If you need...

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