Search results for query: *

we have a CM 6.3 x system with Call Center and using VDN / Vector for AA menu tree options as well ( just easier for AA menus ) never really noticed if this is normal behavior / expected but we are seeing ANI Caller ID on calls - until they are answered when passing through VDN / VE treatment...

we have an Avaya S8800 ( IBM 3550 ) MAS 5.2 SP17 on Windows 2003 R2 that keeps reporting " predictive failure " error Controller ID: 0 PD Predictive failure: --:--:1. trying to access the MegaRaid Software on the MAS server as view only and or full access but asking for login & password -...

calls routing off site before they should Server Edition 8.1.63 ( duplex servers ) time is correct on the sets time is correct on the server ( using NTP ) time is correct in message time stamp EST time zone 1 location not multiple systems in differet time zone call flows using time...

Not able to find any true application notes on Avaya's website for SIP trunking w/ flowroute as one can for other SIP providers. wondering if anyone has any reference material for IPO and flowroute as I did see older references for Mr. Holladay's " HOWTO_SIP_Flowroute_R5 " which is no longer...

Avaya CCR install docs states that it needs TCP port 8081 / UDP 8081 ( 8081 ~ 8089 ) we are updating the anti-virus software on our Avaya CCR voice server to McAfee and appears that McAfee will require TCP 8081 port which is one of the ports required by Avaya CCR. McAfee needs port TCP 8081...

has anyone ever been able to get a UC-Module working as a distributed voicemail on version 8.x ? IP500v2 version 8.0(53) at both sites Site A IP500v2 8.0(53) Windows 2008 server running voicemail pro 8.0(1011) Setup IIS on windows for both internal and external SMTP communication. setup...

Avaya One-X Portal 7.0.16 service will no longer restart after Microsoft updates were done One-X portal running on Windows 2008R2 server and updates have been done in the past on the server but seems since the last round of Microsoft updates were done the One-X Portal service will no longer...

8 sites within SCN digital sets used not ip remote sites are all using thier own UC-110 module and the main site is using a server IP500 running 8.0.44 on all sites UC running patch 8.0-1007.0_el6 on remote sites mix and match of 4 - 6 ports on the remote sites 40 - 60 users at remote site...

having an issue with an Audix system in that calls internal & external to the Audix Pilot number sometimes get a personal greeting ( 4 port system ) rather than the generic login " Welcome to Audix " , random in that I can call the HG and get the expected "LOGIN" propmt 98% of the time - calling...

IP500 with an ISDN30 currently in place and switching out for ISDN2 lines from BT. for cost reasons they have decided to go with 2 ISDN2 lines we have removed the t1 board and installed a 2 port BRI card in its place the 2 port BRI card is seen in the config and viewed as lines 1 & 2 the...

Merlin Messaging issue with names directory not working - all calls route back to AA for certain users and I think it has to do with them having primary / secondary coverage ? I have checked the spelling of the " name " in the users mailboxes and appears correct - dial through ones extension...

Avaya S8300 / CM5.2.1 / g430 using BRI lines for trunking and when we receive a fax the machine answers and drops the call after 1 second - adjusted the BRI board setting for DCP/Analog Bearer Capability:3.1kHz and tried Speech as I have seen postings about this in the past but same issue...

setting up a UC voicemail pro and trying to access with the Administrator login and password that I use to access IPO but not letting me access ( tried default values as well ) running 8.0.43 downloaded the client from the UC accessing the ip address assigned to the voicemail pro / one-x...

posting this on the Aastra/Ericsson Forum as well ( Ericsson to Avaya Definity ) not using a QSIG connction really odd one here as we are being handed ISDN2 lines off an Ericsson via an S0 adaptor as it passes off to our Avaya MM720 card and have setup the BRI board & trunk group . the...

really odd one here as we are being handed ISDN2 lines off an Ericsson via an S0 adaptor as it passes off to our Avaya MM720 card and have setup the BRI board & trunk group . the system is in Rotterdam S8300 CM5.2.1 Avaya 9600 sets Avaya MM720 board seeing the line in-service in CM but...

having an issue with bringing an isdn30 into service in Guernsey as I have done others in the UK and elsewhere. the setup is as we would do for a UK isdn30 - etsi , hdb3 , etc the local engineer tested good to their exchange right at the handoff prior to the PABX in that they could see it up...

we just inherited a site running 4.2(14) with ( 15 ) or so 5600 ip phones and able call inbound to all phones without issue. the issue is with just 3 phones in that they are unable to dial out as I see " Incompatible Dest " pop up across the screen when the last digit is completed . checked...

I have been tasked with setting up an isdn30 / trunking / ars for an S8300 in China and not finding very much information. would anyone have a setup for an Avaya system they would care the share ? ds1 trunk group ars route I have done other isdn30 setups in Europe but nothing to speak of...

installed and configured Avaya one-x portal behind IP500v2 R6.0.18 - able to open as user from either the server running one-x portal ( voice lan same subnet as IP500v2 ) and any other machine on the data LAN ( different subnet ) the issue is once the one-x portal user interface logs in , I...

running MM4.0 with SP 7 but as far as I can tell it requires SP10 for Windows Server 2008 R2 as peer directory - system already installed so its not a new install - removing the peer directory Windws Server 2003 and going to Windows Server 2008 R2 setup - whats invloved other then loading the...