Can anyone help? We have a customer who is not getting the whispers through to the agents. I think the problem is that the call comes in via a VDN which goes to a vector then there is a menu and if caller selects 1 it then routes to a different VDN which all works apart from the whisper. If you...
I have been pre-sataging a S8300/G350 LSP. I have used the installation wizard and everything appears to go smoothly. I can get the G350 to register and I check on ASA and all appears to be OK, list media shows as registered. When we power off the G350 and try to bring it back up, it will not...
Has anyone been successful in using the Val Manager to connect to the virtual announcement board 001v9 on a S8300/G700. I have tried using ssh and just the IP address of the procr using ports 23 and 5023 but the connection to the get the VAL board info just times out. CM 4.0.1 and Val Manager 4.0.11
We have a customer who has reported that their messages are being played back in the reverse order. i.e. The last message gets played 1st, rather than the oldest message getting played 1st. Does anyone know where this can be changed. MM R2.0 with Linux MSS.
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