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Hello all Someone just transfered a call to our paging extension. Trust me when I tell you this was very very very bad. Is there a way to restrict certain people from being able to access the overhead paging? Thanks in advance.

I have a secratary who has 4 lines on her phone. Her primary line appearance, secondary line appearance, our CEO (brdg-appr), and CFO (brdg-appr). When she's on a call on her line, she wants all lines on her phone to ring so she can try to answer them before they go to VM. Is this possible...

Is there a way to request a specific prefix for a business? I'm responsible for our phone system and we're adding some extensions that fall outside our DID dialing plan. Example internal ext. 224 is 212-555-1224. Our block is 100-399 example: 555-1100, 555-1101, etc. This leaves a whole...

My site has an old option 11 and a new avaya definity. Our phone vendor charges us $95 each time we migrate someone off of the nortel and on to the Avaya. Does anyone else know how to do this?

If I do a LIST TRACE STATION is there a way to capture this data to a txt file or something?

Is there a way to disable the built in conference button on a 4620/4621?

Hello everyone. I'm originally from the planet Nortel. My company (a fairly large hospital) has purchased a new VoIP phone system from Avaya. We have integrated the two systems with the hopes to eventually phase out the Nortel completely (eventually). We have modular messaging on both the...

We just integrated our Avaya IP phone system with our old Meridian system. I need to make every set on the Nortel side have a TGAR of 2. Is there an easy way to do this. Also, let me just say, I'm not bashing... but I like my Nortel system much better... Please, thanks, and Merry Christmas!

I had this info once upon a time, but now we have a PC connected with VNC so we can just do it via the network. Now we're working on installing our new VoIP system, and they need to have access to the switch. I have my level 1 and level 2 passwords, phone number to dialin etc, but there is a...

We have two off site locations. One that has an older Norstar key system and the other site has a much newer norstar key system. How does one go about seeing if the phones from one can be used on the other?

We're getting ready to start implimentation of a new Avaya VoIP phone system that will be integrated with our Nortel Option 11c. Eventually we're going to replace the Nortel equipment all together. One of the things they're pushing for is to keep us on a 3 digit dialing plan, but we're going...

If you want to use QSIG, are their any additional cards required to facilitate that type of connection? I also have a question from a vendor asking if I have any PRI ports available. I know that we don't use PRIs but not sure if there are cards in our cabinets to handle PRI stuff... I...

Our facility if looking at adding a VoIP system to our existing option 11 PBX. We're not sure which vendor we're going to go with (haven't made it that far yet :) ) But the question was asked if our PBX had QSIG turned on. Is there a LD that I can go into to see if we have this, or if it is...

Is there a way to do a group intercom group where you can call multiple intercom numbers at the same time? I thought that there is a way to do a speed/group call, but wasn't sure if the same thing existed on intercom side. Any and all help is appreciated!! Thanks, Thomas Ebbing Network...

I'm looking for an application that can monitor my domino server (running on IBM iSeries). I have an operator who can't have admin rights or access to domino admin. So, I'm not sure where that leaves me, but since I'm no where close to being a Domino guru, I wanted to post this and see if...

What can I do to see why my music on hold is no longer working. I know that this is the DN associated with it. When I call it, I get a fast busy. Everything is on and punched down? What am I missing? DN 504 CPND NAME ON HOLD MUSIC DN XPLN 16...

We're a hospital with analog phones in patient rooms. There are times when patients complain that their phones ring, they anser, and then they hear the on hold music. I'm pretty sure that our switchboard operators are accidentally doing this. I don't have any other explination (then again I'm...

How do I add the "stutter" dial tone to an analog line. 99.9% of our phones are m2616s. There is only one analong phone that has a VM box associated with it... it was setup before my time. What changes do I need to make to have the stutter dial tone kick on to alert them that they have new...

I know that our on hold music has a DN associated with it... how do I go about finding out what it is?

We are a hospital and have an area that is moving into a temporary building for 1-2 years. Since this building is is not on our network or phone network, we are going to have a new phone line installed. Is there a way that when someone calls (internally as well as externally) that we can setup...