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I have one user who is unable to accept some of his appointments. It is very random, not all of the appointments. I initially thought the appointments were ones that were changed or updated, but that is not the case. Any ideas?

I have a POTS line that I would like to route to a DN. What is the best way to go about that?

Has anyone seen this error before? I am unable to look at details on of mailboxes and backup...I get the following error: Time zone AOS COM object is unable to retrieve server's time zone ID. 35732#(null) Vendor was here last night installing some patches.

Every few months I run into an issue with my DNS server at one of our international offices. It will not resolve the names of another one of our offices (setup as a forward lookup zone). We lose connection to it and if I restart the DNS Server service, all clear. Has anyone experienced this...

Is it possibly to wirelessly sync a Public Folder? If so, how?

We currently have a trunk set up so that an internal user dials an ACOD and can listen to the tv on the trading desk. How can I set it up so that the trunk can be dialed into from the outside...essentially, I want to give it a DID but still keep the ACOD for the internal users

Is it possible to push a browser link to specific BBs? If so, how can I do it? I have been unsuccessful so far.

I'm trying to log in to the switch at the terminal and no matter what keys I press I get nonsense. Not sure what to change...

I have a user who has key 0 & 1 populated with his ext. He has key 2 & 3 populated with someone else's ext. How do I make it so that he can see the call id for key 2&3 without having to press the DSP key first?

Is remote text notification part of the desktop license or is it a feature for all users?

I'm trying to get Remote Notification working for one of our CallPilot systems. It works on one of our CP systems but I did not set it up. I'm sure I'm missing something because I can't get it to work but I've enabled Remote Text Notification, set up the exchange server under External Mail...

I just realized that there are a bunch of area codes that do not require you to dial 9 to get an outside line (which we require) They are all in the same RLI but I'm not sure what needs to be changed.

I have 2 IP phones that are no longer functioning. Date/time are displayed, the phones rings but we are unable to answer it, cannot dial an internal ext (fast busy) or any number for that matter. This weekend we did a move in our data center and had to move the signaling server so it was...

What LD do I need do I need to go to, to chg the NCOS of channels on a Loop?

Almost have the product working. I am able to receive faxes but when I try to send out a fax, it never makes it out. It says the number i am trying to dial is busy but when i dial the number from another line, it is fine. Any ideas?

I am trying to complete setup of a RightFax server using Robbed Bit protocol. Everytime I try to send a fax the number goes to a fast busy (it's an internal DID but we are dialing as though it is outside) The line locks up and the only way to release it is to reseat the T1 card. Any ideas?

The time on the PBX keeps slipping 2-4 minutes. I manually change it and it lasts a few days but then the lag begins again. Is there a way to sync with an outside source? Is this possibly the beginning of a problem?

Is it possible to forward a vm message to a user that doesn't have the desktop messaging software. Can I convert the file or do I need to install the Nortel player?

Is there anyway to integrate the CallPilot messaging with Outlook? We're looking for a way to maybe move faxes automatically to a users outlook inbox---basically just looking to make this process seamless. Want BlackBerry users to be alerted via bb when they a fax or voicemail

I changed the fax cover sheet to our company template but CallPilot keeps appending a cover sheet before that cover sheet. How do I remove the initial cover sheet?