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  • Users: alfa1978
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  1. alfa1978

    Requeue Call & Not ready reason codes

    Does somebody know if its possible with call presentation classes to define a Not Ready Reason Code when a call gets requeued when an agent doesn't answer a skillset call?
  2. alfa1978

    Replication Agent of the active Server down

    Hi, I have a SCCS 5.0 envirnment with a warm standby config but on the replication server I see that the replication agent of my active server is down. DSI connections are up to standby and active. How can I bring up my active replication agent? Thanks in advance,
  3. alfa1978

    RSM SDK AgentID

    Does anybody know how I can get the agent ID from the RSM multicast address in vb.net? These are the bytes received for the agentid: line 68 : 255 line 69 : 255 line 70 : 255 line 71 : 255 line 72 : 255 line 73 : 255 line 74 : 86 line 75 : 64 This should be agentid 5640, can somebody explain me...
  4. alfa1978

    Witch Windows service handles the SCCS clients connections?

    Hi, Witch service is responsible for the connections between SCCS client and SCCS server? Can I start/stop this service without any problem? (without call flow interruption or disconnection of sccs agents) This info would be very helpfull,

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