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Hi all, I work on a HMS400 and they have had NPR500 BAD LAMP errors for all of the 2nd lines of the analog room phones printing on their BGD printer since install. There are 2 extensions in each guest room (Line 1 and line 2 of a single 2 line phone) and each line is associated with the single...

I would like to power off the mermail module but don't want to throw a column light. We put in a server based mail. Mermail is the bottom module in a column so it will just sit there until I can convert it to an IPE module. Is there a way to turn the module OFF without throwing the column light?

So I hear that you should always bring Ground start trunks into the PBX rather than Loop start as Loop start will have disconnect supervision problems. Anyone else heard this and have any insight. I have never had issues with Loop start trunks on any Nortel PBX I have worked on. Maybe I'm lucky.

I have recently been inundated with 2216 and 2616 sets where the digit 8 and some with the digit 0 just quit working. It is definitely the set as when a new one in put in it works fine. Is there and documentation showing that these sets have a tendency to go bad in that area of the dial pad? Has...