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Hi all-it's been quite a while.I am basically an Enterprise guy now but I am still involved in IPO.Just basic installs for some time now. I have a project coming up where our sales team has gone full boat with a customer which will include Small Community Networking,redundant VoiceMail Pro,and...

Hi all-I am trying to get LDAP integration working for a customer that has a stand alone system-S8300 5.2.1. Following the documentation I have set the 46xxsttings file for my 9630 sets to use the IP of the S8300 as the WMLHOME.I am assuming this is what the phones need in place of a utility...

Ok-this is a strange one. I have tried every protocol setting to no avail and I even talked to Catalyst support and they had me add a string to the no user Source Number but still no luck. Replaced the PRI card-no luck. In testing with Verizon we could complete calls out when only ONE channel...

I was wondering if anyone knows if IGAR will work when the network-regions of a system are set up to calculate based on # of calls? It would seem to me that IGAR can't kick in at that point because the system doesn't know how to measure a connection between the 2 network regions. We have been...

I am imagining this is a typical Avaya version issue. Running all the Latest . IPO 5.0.15 VM Pro 5.0.23 Conf Center 3.2.22 We were first randomly getting failures saying "your conference is inaccessible". This is after through testing all day every scenario possible. Using templates,creating...

I am having a strange issue right now at a site where they are trying to use both phone types. The 46xx phones are working fine but the 96xx phones simply refuse to get DHCP even though the 242 string is properly administered on the server-I would know-I set the IIS servers up from scratch all...

The system I am trying to connect to is an S8700 release 014x.00.1.731.2 The only One-X I have is the latest and we have a strange issue here. The old Softphone works fine in Control a Phone and Road Warrior mode but the One-X will only control a phone-when you launch in "My Computer" mode the...

This is now the second time I have seen this-I though it was related to the latest CM patch but apparently not. I am running : UPDATES: Update ID Status Type Update description ------------------------------- ------------ ------- ---------------------------...

I am running an S8300 5.2 in a G450 with 9650 phones Rel. S3.002. A user brought to my attention the fact that calls routed to Voicemail do NOT appear in the missed calls log. I am trying to find a way to adjust that setting. In the 46xxsettings file I changed a parameter to show forwarded calls...

Actually this is clearly the problem. Has anyone else experienced this? Communication Manager Server 10.114.5.10CM SIP Status: SIP Network Connection is UP. SMS Status: SMS is down. Timed out read from localhost The book reads: SMS Connection Type This field defines the connection...

Hi all-we have a bit of a strange one here. Running CM 5.2 with an S8300C co-res SES server. G450 as well. We currently have one way communication from the Avaya phones to the SIP turrets.(Speakerbus) An Avaya phone can call a turret and get 2-way audio but the call placed from the Turret to the...

Hi all- I just got this server up and running yesterday and after loading the license I went to view the user status. It was listed as Zero.Turns out the license was ordered erroneously. The error had been corrected and now RFA tells me I have 57 user licenses.I downloaded v2 of the license and...

Something pretty strange has been happening in our lab this week.We have 2 S8300's to load and we have been having issues with that process-for the first time ever. Server # 1 was received without a factory CD to load from.No problem-we have burned and used .ISO images successfully many times...

Granted I don't do this all the time but I did sucessfully deploy this exact scenario in a DR scenario only a few months ago. I copied the processor channel programming and Audix setup to the letter and no luck. The link is up but the session is down no matter what I try. I have removed and...

Does anyone out there know what this Alarm means? I am constantly getting these from Alarm Traq and they consistently clear themselves shortly after. Avaya gave me basically a non-explanation only telling me not to worry about it. Just curious.

This is a pretty strange one. I boot up my G450 with my S8300 installed and the CD powered on with the 5.2 disc inside and I move through the install choices and select option number 2 whcih indicated CM Messaging and the application never loads. I have re-loaded several times to no avail. I am...

Has anyone run into this at all? We have at different customer sites what seems to be random phones that will occasionally ask for HTTP authentication information when trying to backup or restore. You can just cancel out of this but it is annoying at the least. With the new R3 bin files we have...

Ok-so I am brand new to the whole SIP trunking concept although I have connected a SIP Turret system from Speakerbus to my Lab system here in NYC. I had no issues with the Speakerbus product and everything worked fine. I am now trying to connect a SIP trunk to a 3rd party SIP provider who is...

We have a SIP trunk here in our lab that worked successfully on our IP Office but that is not the case with our CM system. This is our first stab at this so maybe someone out there has an idea how to resolve this. Our SIP provider sent me a trace of a completed IP Office call and I am including...

I am sure several of you out there are aware of calls being routed through a Cisco VPN requiring the "Direct IP-IP Audio Connections" field to be set to no on the station form to overcome the one way audio issue. The question is has anyone figured out the specifics of why this needs to happen...