I've aquired a new customer, they have a CICS in one building and a MICS in the other building and have a direct feed tying the buildings together.
They have an ATA2 on the MICS going to a trunk port on the CICS.
It worked for a while, but now it is dropping 2 or 3 times a day.
My question is...
Is it possible to get into callpilot admin and admin programming through a keyset, can someone help me with the process. I know passwords to get in using a laptop but I've tried similar steps as to getting into a BCM 50, with no progress.
Any help is appreciated. Thanks in advance.
The setup I'm working on is a Mics with a Pri and 6.1XC software, The customer needs a little more time dialing the number off of a Pri(it's timing out before they can input all the digits), are there any settings/timers I can change to accomidate them.
Thanks in advance.
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