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  • Users: jdh17
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  1. jdh17

    Carriage Return in Concatenate formula

    I have many address books of hundreds of records that I have to do an odd conversion on. Basically, I need to merge 3 cells into 1 cell that includes multiple lines. I figured the easiest way to do this would be with a concatenate formula including carriage returns, but as of yet I've been...
  2. jdh17

    Help and Support Center oddities

    I have a user that has a Help and Support Center that has gone haywire. Her view includes the Pick a Help Topic heading, but nothing underneath it. Also the top browser buttons have disappeared and the Did You Know section is also no longer in existance. These appear as blank areas and are...
  3. jdh17

    Track Changes in Word question

    I have a group of users modifying a legal document. User1 changes the document (changes are in red) and sends it to User2. User2's changes are in blue, as the setting in Word allows for the changes to be coded by author. When User1 gets the document back, is there a good way for his changes...
  4. jdh17

    IE cannot open external files

    Have 2 users that are effected by the same problem. In IE 6.0 SP1 on Win XP SP2, users have problems with non-IE file types. They are unable to open pdf's, anything w/ a Windows Media Plug-in, and anything using java applets that open in a new window. (Can view the simple applet samples on...
  5. jdh17

    Analyzer not initializing java applet

    Out of about 100 users, 2 machines are effected. They reach the analyzer splash screen and stall. IE displays "Done" and the applet never loads. All machines have JRE 1.4.2_06. The two machines in question also have many Hyperion products (Vignette, Planning, Business Rules, etc). Is there...
  6. jdh17

    Excel error "document not saved"

    User opens Excel spreadsheets from a network drive, alters data and tries to save the workbook. When he does this (using either Save or Save As) he gets a message box titled Microsoft Excel with the Message "Document Not Saved". This is with Office XP on a Windows XP machine. The file is not...
  7. jdh17

    Office XP Excel will not open in 97

    Have a user that sends spreadsheets to multiple users monthly. This month, users using Office 97 got the error message "Microsoft Excel has encountered a problem and needs to close. We are sorry for the incovenience". Then, their Excel session is shut down. Tried having her save as "Excel...

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