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  • Users: kholladay
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  1. kholladay

    Nortel NA (non Global) phones on IP Office

    I know they are not "supported" but does that mean they don't work? Kyle Holladay / IPOfficeHelp.com ACSS/ACIS/APSS Avaya SME Communications APDS Avaya Data MCP/MCTS Exchange 2007/2010 Adtran ATSA, Aruba ACMA "Thinking is the hardest work there is, which is the probable reason why so few...
  2. kholladay

    What a pain??? Or is it? (sorry for the duplicate post)

    We are an Avaya BP who have recently found our way into the Nortel base. I am quite sure this is going to be a major ordeal but I need to know. If someone knows NOTHING about Nortel and is now required to know how to do basic admin tasks (reset passwords, move extensions, etc), on EVERY version...
  3. kholladay

    What a pain??? Or is it?

    We are an Avaya BP who have recently found our way into the Nortel base. I am quite sure this is going to be a major ordeal but I need to know. If someone knows NOTHING about Nortel and is now required to know how to do basic admin tasks (reset passwords, move extensions, etc), on EVERY...
  4. kholladay

    Command Line Reference Guide Avaya/Nortel ERS

    Does anyone have a link to an Avaya/Nortel ERS command line reference guide? Kyle Holladay / IPOfficeHelp.com ACSS/ACIS/APSS Avaya SME Communications APDS Avaya Data MCP/MCTS Exchange 2007/2010 Adtran ATSA, Aruba ACMA "Thinking is the hardest work there is, which is the probable reason why so...
  5. kholladay

    Recent issues 8.0(42/43)

    Some things I've noticed and these may be limited to NAR only so not sure if you guys in EMEA/ROW have seen this. Analog trunks seem to default to 6dB/3dB rather than 0/0 this causes extreme voice quality issues on analog lines. Dial delay time seems to default to 1 rather than 4 When...
  6. kholladay

    R8 one-X Portal 3rd party XMPP/Jabber apps

    Has anyone else successfully tested any 3rd part XMPP/Jabber apps connected to the Openfire back end of one-X Portal R8? I have tested Spark, Adium, Monal, and Pidgin. Spark seems to be the best however doesn't support other services such as AIM/Yahoo/Gmail. Just looking for findings and or...
  7. kholladay

    C110 with 8.0(30) and SIP woes

    Can anyone who is part of the C110/96x1 trial verify a bug that I reported on the PI site causing outbound SIP trunk calls to drop at right around 33 seconds? Also if possible can you test this with a digital and/or analog set? Kyle Holladay / IPOfficeHelp.com ACSS/ACIS/APSS Avaya SME...
  8. kholladay

    Initial TAPI action from ASP.NET

    Forgive the broad scope of this question and thank you in advance for any assistance or direction you can provide. I am attempting to issue TAPI events (call/drop etc) from an ASP.NET web page, not from the server side but on the local client viewing the web page. Each local computer has TAPI...
  9. kholladay

    HtmlDecode in Gridview selected row to textbox

    I am writing data to SQL using something like this as part of a SQL INSERT command myCommand.Parameters("@ContactNote").Value = Server.HtmlEncode(tbNote.Text) Then I want to be able to select an item out of a GridView to populate the contents of the TextBox so I've used this tbNote.Text =...
  10. kholladay

    Viewing commands issues via ASP.NET

    I have several ASP.NET aspx pages that I use to execute stored procedures but one of them seems to be broken. Is there a way for me to view the traffic coming into SQL so I can see exactly what command was received and what the result was? Kyle Holladay / IPOfficeHelp.com ACSS/ACIS/APSS Avaya...
  11. kholladay

    96X1 transfer to park call short code reboots system in R8

    Just FYI in case any of you have 9621/9641 phones out there. I've noticed recently that transferring a call to a short code for call park causes a system reboot. Doesn't seem to do it on my 5621 nor 9608 but sure does it every time on my 9641. Started a ticket with Tier 3 but don't expect a...
  12. kholladay

    EVM on 7.0(12) 500v2 with analog trunks won't connect

    Have a system that was working fine for several weeks then, out of the blue, the analog trunks won't connect when calls are presented to the auto attendant. They go from pre-alerting to ringing to connected then back to idle and cycle over and over in that state. Sending the call to a hunt...
  13. kholladay

    noneStandardIdentifier over MPLS

    Has anyone seen this? We have a MPLS between the two sites with an Adtran at one site and a Cisco router at the other. This is showing "nonStandardIdentifier" and the phone cannot register. 1377081mS RasRx: v=IFace=LAN1, Src=172.16.2.223:49300, Dst=172.16.162.240:1719 peb=0...
  14. kholladay

    Listen to TCP traffic and log to file

    I need to write a simple script that listens to traffic from a specific IP address on a TCP port that I define and then dumps everything it hears to a text file. I don't even know where to begin. Can someone point me in the right direction? Kyle Holladay ACSS & APSS SME Communications...
  15. kholladay

    Phone in use indicator

    I am looking for some device that would plug into a 4400 or 5400 series digital phone that would indicate to passers by that the user is on the phone. A light/lamp of some sort. Kyle Holladay ACSS & APSS SME Communications MCP/MCTS Exchange 2007 Adtran ATSA, Aruba ACMA "Thinking is the...
  16. kholladay

    7.0 Issue with Mobile Call Control?

    Since I doubt this is to be looked at by Avaya prior to GA can anyone here test this? I'm not sure if it impacts non SIP trunks. Mobile Call Control enabled user does not get back dial tone when pressing ** however the calling party is placed on hold. System ignores any additional DTMF...
  17. kholladay

    VPN Phone with pfSense

    Has anyone been able to get a VPN phone setup with pfSense either via IPSec or OpenVPN? Kyle Holladay ACSS & APSS SME Communications MCP/MCTS Exchange 2007 Adtran ATSA, Aruba ACMA "Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
  18. kholladay

    For the IP Office Jedi out there...need some help

    Can anyone tell me what this short code SHOULD do? *88*N# DisplayMsg N";[0)sc82/" I get most of it but don't understand the sc82 part. I'll tell you what I am trying to do. I want to create a short code that will enable manual call recording on someone else's extension when dialed. Kyle...
  19. kholladay

    Access Portal and pre-install Workbook updated

    For any of you who use these tools: Access Portal: Added Chronicall Button to portal. Added new file CUSTOM_BPPortalName.shtml to allow portal name to be customized. i.e. Super BP Company Access Portal or Great Customer Access Portal. View: http://www.ipofficehelp.com/avayaapps Workbook...
  20. kholladay

    Troubleshooting with Monitor

    I've started a new document (well copying it really). Don't know if any of you would find it helpful but it helps me a lot when I am troubleshooting an issue. http://www.ipofficehelp.com/INFO_MonitorFilters.aspx Kyle Holladay ACSS SME Communications ACE Implement: IP Office MCP/MCTS...

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