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  • Users: dheida
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  1. dheida

    Printers in dirty environments

    Does anybody have any suggestions on HP printers that work particularly well in dirty/dusty environments? Ones that don't? I've had two HP CLJ 2600's last less than a year each in a pretty dusty environment. Given their location and work load, I would say this is ok performance but I'm hoping...
  2. dheida

    Particular apps denied through Web Access

    We have five Citrix servers. In general we have all our applications on all of the servers, except one. There are two programs that are only available on one Citrix server. Using Program Neighborhood, logging onto one of the other servers, then trying to open that application works as...
  3. dheida

    Session Printers

    First let's make sure I'm thinking about this correctly. In Management Console->Policies I create a policy called "North Printer". Then I goto the properties on that policy->Printing->Session Printers and add a printer. Then I goto the "Apply policy to" and add users and/or groups and then...
  4. dheida

    USB Printer PnP

    I've got an HP 1320 I'm attempting to attach to an HP laptop. It bongs at me when I plug the cable in but it doesn't show up to try and install it like other USB things. It shows up in Device Manager and says it needs to install the driver. Well I manually downloaded and installed the driver...
  5. dheida

    Home Folder, Ping, Win Firewall

    Just got our first Vista machine; loaded McAfee AV, a couple of other apps, and joined it to the domain with no problems. Now, I logged on as a regular user and the Home Folder (as setup in AD) is not mapping. Also, I cannot ping the Vista machine from my XP computer but can ping out. Windows...
  6. dheida

    E1307 Error

    We're getting an "E1307 Error Unable to get Device Group status. (DEVGROUP=GROUP0, EC=204)" as soon as our backup job starts. Unlike other posts about E1307 it occurs every hour not ten seconds. The software is 11.5 running on Win2003, HP server and tape drive. I've tried the only KB on the...
  7. dheida

    Citrix and Java webpage

    We've got a user that goes out to a website and enters purchase order stuff for a company they do business with. The applications on the website are Java based. There is one particular point at which she is required to save an item. When the "Save" button is clicked it immediately grays out...
  8. dheida

    IE7 running cpu to 99%

    One of our guys installed IE7 through Windows Update on his HP 6230 Notebook and it cranks the cpu usage when opened. I used Firefox to download the actual file (instead of WU) then uninstalled and reinstalled with the same result. Thankfully uninstalling 7 through Add/Remove Programs brings 6...
  9. dheida

    ISP Prioritized Bandwidth

    My ISP offers "Gamers Edge" prioritized bandwidth across my cable connection. How do they (any ISP) implement something like this?
  10. dheida

    Caller Number to Name

    We are currently receiving Calling Party Number on our PRI from ATT and they tell me they do not provide Calling Party Number. Is there anyway in CM that I can make a database of number to name translations so that I can get a name to show up on the phones instead of just numbers?
  11. dheida

    Randomn Restarts after PS4 Upgrade

    We upgraded to PS4 this last Saturday and since Tuesday one of the servers has been restarting at random; once today, three times last night, no pattern. Just a little bit ago a different Citrix server restarted. They are on HP Proliant DL380's running updated Windows 2000. Nothing in the...
  12. dheida

    Enterprise, Advanced, Standard

    We're looking at upgrading from Metaframe XP to PS4. I'm at the very initial inquiry stage and have noticed the three different versions. So what's the scoop on them?
  13. dheida

    Paying for school and pay raises

    I've approached my company about getting a Technology Management degree (kind of like an MBA) and they are generally very accomodating if it brings value to the company. My question is, if they pay for all of the schooling will it affect my pay raises?
  14. dheida

    No DNS=No Internet; DNS=Weird Stuff

    We have a site we're connected to via frame relay. There are only two laptop users there and they both suffer from the same thing. When all network settings are set to automatic there is not Internet. Well, an ipconig /all shows no DNS but does show WINS. If I manually enter a DNS address...
  15. dheida

    SoftPhone Lines not showing up

    We've never run this before but maybe it isn't working because we're on CM 4.1 but here goes... I've added myself as a user in CM and I know my password both of which I've entered into the UN and PW in the SoftPhone settings. I've tried both the FQDN and the IP of my computer as the "Associated...
  16. dheida

    VG200 DSP Farm

    http://www.cisco.com/en/US/products/hw/gatecont/ps2250/products_data_sheet09186a0080091de1.html From the above article: The Cisco VG200 can provide transcoding and conferencing services for branch offices by adding a DSP farm module. The DSP farm module is equipped with one to five DSP single...
  17. dheida

    Conferencing

    We're looking at expanding our conferencing capabilities. We are running CM 4.1 and 7940/7960 phones. Right now we just have a VG200 with some DSP resources (and I don't fully know what that means or how it works). What is Cisco's latest and greatest and how is it?
  18. dheida

    Imaging on Citrix

    When opening a file in MS Imaging, you can preview the file as Icons, Details, Thumbnails, etc. Well, for one of my Citrix/Thin Client users the Thumbnails option is not showing up. It shows up for me and other users. Any ideas?
  19. dheida

    VG200 to Operator

    We've got a PRI connection to the VG200 which is linked to Cisco CallManager. I want to dial the local operator, (dial "0"). I've got the route pattern in CM but I don't know the commands in the VG200 to allow this call.
  20. dheida

    Script debug

    I have a user who always gets the script debug popup when he goes to some websites. I checked all of our Citrix servers and IE Options has Disable Script Debugging checked. I've logged into Citrix myself and it doesn't do it to me (I went to the sites that it was happening on for my user). I...

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