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Hi Guys, Is there any value in selling on a used Meridian? The only information I have about it is that it is a Version 2111 Release 23 Issue 47 + S/W Enhancement 1.0 Is there any other loads that I can go into to get details on what is in the cabinets and version of Voicemail etc. Regards...

Hi Guys, I am looking for some information on how IVR's work. The reason I am asking is because we are planning to bring our IVR in house but what I need to understand is how do you work out how many lines going into the IVR we are going to need without callers not being able to get through...

Hey guys quick question. Is it possible to set extensions so that if an internal call is made and the recieving extension is busy a ring back can be set so when the other extension is free both phones will ring? I have an Option 11c and Analogue extensions. Hope you can help. Reagrds, Nigel

Hey Guys, Our current setuup is we have 3 directors which all have there phones diverted to the secretary and then the secretaries phone is enabled to transfer calls to the directors when required. Can someone point me in the right direction as to how this is setup as another department are...

Hey guys, I have an analogue extension (type 500) which i need to change to a digital (type 2216). I have outed the analogue extension and am able to copy the digital phone of a similar setup to the one required, I am able to do CPY 1 TYPE 2216 CFTN 5 12 DES 359 TN 18 02 Then I am getting...

Hey folks, Does anyone know what can cause a 2216 phone to just go blank, meaning the display has gone and not able to make calls? I have gone to the status of the phone and has come back as "DSBL LOG OUT" I have tried resetting the extensions but to no avail. It is an option 11 system and...

Hey guys quick question. Does anyone know why the following extension does not allow group pickup or call forwarding? DES 257 TN 013 0 00 05 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 284 0 MARP CPND NAME Yvonne Robinson XPLN 27 DISPLAY_FMT FIRST,LAST AST NO IAPG 0...

Hey guys, I dont know much about ques and groups so go easy on me. I understand in our Meridian Opt 11c we have an ACD que (number 320). How do i go about seeing what numbers the system will try to get an availiable operator and then how do i go about editing the extensions in the group? Hope...

Hey guys, We are not sure how but one of our IDC numbers has changed from idgt 204 320 to idgt 204 350 I have the following process to change it LD 49 REQ: CHG TYPE: IDC CUST: 0 DCNO: 1 IDGT: 204 320 but when doing return after entereing the last numbers i get the following error sch6262...

Hi Folks, I am a bit confussed, I have a load of extensions which need to be able to dial internationally. I have managed to set the extensions up with TGAR of 1 and NCOS of 3 and this is enabling them to call out internationally which is fine except for one extension which when you get to...

Hi Folks, Does anyone know why the following extension does not allow #1 and then the extension number to forward all calls to another extension? DES 375 TN 019 0 00 13 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 375 0 MARP CPND NAME Paul XPLN 27 DISPLAY_FMT...

Hey guys, I have an extension with a dn of 111. To cut the story short I need to remove this extension from any hunt group and to remove any call forwarding restrictions so that it can just be a normal extension. I have printed the TN below. I would be grateful if you could give me some...

Hey Guys, I have a number of phones in a hunt group and i need to setup 1 voicemail box for all the phones in the group to use. So in laymans terms at the end of the day when the department have finished we need all the extensions to use the same mailbox and all the phones get notified when...

Hey guys, First of all I would like to say "what some interesting and informative threads there are on this site". I am pretty new to the meridian system and programming phones and require some help. I have a group of phones which are type 500 which I need to create a hunt group for and place...