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Wondering if there is any special licenses in Aura 6 to run on VMWare or are they just tracking? The plan is to move from MES hardware and setup each server in VMWare instead, an upgrade is not an option at this time. "Trying is the first step to failure..." - Homer

If I've understood this correctly the switch connection between CM and AES will not be affected by this since it uses the CMs certificate? Only have one customer using encrypted TSAPI and DMCC so this would need to be handled but all others are just using unencrypted TSAPI. "Trying is the...

We just tested this on R10.1 and ** and ## still works on the new FNE codes. Just to give some background the new FNEs have been requested for years by the Nordic market since we have Mobile Direct Access which causes all mobile calls to route through the PBX first. The "feature" with getting...

Thought I'll share if anyone else has an IPO on R10 that's rebooting frequently. We had several customers where IP Office reboots several times per hour after upgrade to R10, mainly on Server Edition. Seems like it's caused by issue IPOFFICE-114038 (Inbound SIP INVITE with Diversion header...

Hi, having the same problem as this post http://www.tek-tips.com/viewthread.cfm?qid=1476435 Can't for my life get the result of a stored procedure in VM Pro. It executes the command as it should but can't figure out how to get the result, Database Get Data action doesn't work. 19/04...

Anyone have the full list of the "secret" web commands to IPO? =) I know you can do the following http://<IP-to-IPO>/system/dir/cfg-dir-list http://<IP-to-IPO>/system/huntgroup/local_huntgroup_list http://<IP-to-IPO>/system/huntgroup/scn_huntgroup_list...

Just discovered that if you open up a config with the 5.0.8 Manager and look at the RemoteManager user under tab "Dial In" you see that the feature is inactive even though I connected with this user. This means that is I change anything on that user without checking the Dial In tab next time I...

Hello, I haven't done this before and since it's summer everyone are on vacation =) I have a bug I want to report regarding the HEADSYS setting in the 46xxsettings.txt on 16XX phones, but don't know where to put it. Tried to register for the webticketing but they said that it was going to be...

Don't really get how this would be done. ISA only seems to support 3-rd party IPSec in Site-2-Site mode.

Hi, Just got an interesting mail from a US Avaya guy and thought I check into it. Can you use an EU A-law SOE in the US? Can you change the settings to U-law or do you have to buy a US unit. He also claimed that the VCMs would be different in the US and not work there and that you couldn't...

With release 4.0 the expected happened. They managed to mess up a lot of things with TAPI so now my 3rd party CTI app don't work properly until the private build. This I had expected, so I thought I try the 3.2 55 maint release. Installed it, a few quick tests and found out that they seem to...

I have an Alchemy with VM Pro. In this there is a function like GROUP.ACD.Queue that is supposed to play a wave file and the let you choose 2 options or timeout. This is suddenly only playing 1 sec of the wav file and then I get dead air. The call seems to get stuck somewhere. I also have...

Anyone got a graph of your trunk group working in CBC. If I choose my PRI trunk group and try to make a graph of that using the variable "Availible Lines" it will give me a graph and the data is always zero. On the availible lines in the bottom window it also counts my IP DECT and S0 as lines...

Hi, A CCC machine crashed and just before that happened I was able to make a backup of the SDXArchiver database through the Database Manager that's included in CCC. After reinstalling CCC on a new machine I imported the database using the same tool. Now when I try to get a report I get an...

Is it just me or isn't the 3.2 28 VM Pro Client able to open 3.2 17 VM Pro configs? I know I haven't seen anywhere that it's supposed to but it would be nice cause now we need several VM Pro Clients on your supportmachines instead of serveral Managers :)

Is there any hardware you can connect to get a E1 PRI S0 interface on your IP Office? Have customers that use a PRI30 as S0 on their INDeX today and would like to migrate to IP Office.

Anyone tried to connect an Avaya Octel to an IP Office? Today it's connected to an INDeX through DPNSS

Hi, is there a way to route calls in VM Pro using DID. For example send all incoming call to VM:Route and let it send out calls to different group and give different menu options depending on what number you have dialed.

Hello, Anyone know if there is a way to get information from the IPO configuration from VMPro, for example if forward unconditional is set or not? If you use the configuration menu and choose forwarding it will first say what the current setting is and then say what to press to change it...

Hi, Got a 5620SW that goes blank on the display after the loading message. If I hit * I'm able to enter IP adress and those settings but after reboot the same thing happens. Found that when I enter MUTE-VIEW-# and look through the phone information it says "<no app name>" where my 5610 tells...