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My (Arcserve) backup had a failure with the error below. I was told that this was a Microsoft issue and not Arcserver? This VSS writer ( Dhcp Jet Writer ) has reported a failure on a thaw event. Is this a serious error? What do I need to do to resolve this? Or prevent it from happening in the...

Our backup has failed with the error msg below: Event Type: Error Event Source: MSSQLSERVER Event Category: (6) Event ID: 17055 Date: 09/03/2006 Time: 19:30:33 User: NT AUTHORITY\SYSTEM Computer: PRIMUS Description: 3041 : BACKUP failed to complete the command BACKUP DATABASE [SHAFTESBURY]...

Hi, Let me first say I'm by no means a technical user, however, I have be charged to find the solution to this. Prior to the Christmas holidays, we have had no problems whatsoever using VNC from our local machines to connect to the main server (at least 3 of us did regularly). However, since...

Our backup has failed with the following error: This VSS writer ( Dhcp Jet Writer ) had reported a failure on the thaw event. Can someone please let me know what that means and what I can do to stop it from happening? Many thanks, Cylc

We have had a number of warnings on the Event Viewer related to Brightstor ID: 49 OFA Driver "Backup Agent for Open Files has dropped a log message intended for Brightstor" Can someone please advise on what this is? Where do I find this message? Is it something potentially critical for our...

I've been trying to change the receipient of the daily backup notification but to no avail. I've searched the forum but haven't been able to find any similar issues to mine. Our IT Manager will be leaving and he needs to stop receiving the message while I need to start receiving them. I've...

Hi all, My backup failed last night with the following message. E8602 Failed to read from database (DBNAME=SHAFTESBURY, EC=PRIMUS: Backup Agent Error - (546) "VDI interface GetConfiguration () failed.") Tried searching for it on CA but could find nothing matching. Anyone could shed any...