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  1. hankdaphoneguy

    IVR port

    My IVR ports on the BCM 400s keeps locking up when the call is ported from IVR back to the system. I have about 300 of these (POS) piece of #$^%. Any ideas what is causing this?
  2. hankdaphoneguy

    LSP

    Help! I am new to the Avaya world, brand new. We currently have 2 Avaya IP PBXs that we are upgrading and integrating, making one an LSP. My question is this. What happens if the G 450 fails? I asked the sales engineers what happens if the Sup Module in the 450 fails? And he said the 450 has no...
  3. hankdaphoneguy

    Paging feedback

    I need help!! I have a BCM 400, and a Bogen TPU 250 paging amp. In order to connect the paging output from the BCM to the Bogen we had to solder two wires onto a jack to plug into the BCM page output and connect them to the back of the amp. But the feedback is brutal. Any suggestions would be...
  4. hankdaphoneguy

    cs 1000

    Anyone no anything about these things
  5. hankdaphoneguy

    Installing BCM 400

    Hey folks, I need your help on this one. The company I work for is installing the BCM 400 for a major retailer. I nor any of my phone techs have BCM training. We are swapping these out with old key systems (Avaya, Panasonic, Toshiba). How long should it take to install a complete system with 18...
  6. hankdaphoneguy

    cs-1000

    Ok gents, my company is purchasing the cs-1000 for a future move to voip, I need all of the info I can get on this thing, such as it's function, what hardware and software i will need at each site for install, etc. The vast majority of our locations have option 11s. Thanks for any and all info.
  7. hankdaphoneguy

    definity interfacing with cisco cmts

    Can anyone tell me if it is possible to interface a definity switch with a ubr 1714. I have a cable provider thaat is going to provide us with cable voip, and we have a definity in our hotel, we want the guest to get the same functions out of the phones, i.e. press 0 for front desk and so on.
  8. hankdaphoneguy

    copper to fiber

    I have a Hitachi 5400, that is used in a hotel, and has 70 analog phones in a remote location ( 3500 feet to another part of the resort with no remote cabinet). It is fed by 100 pair copper, that we are constantly losing pairs on. Our V.P. want s to change this from 100 pair copper to 1 pair of...
  9. hankdaphoneguy

    converting from copper to fiber

    I have a resort with a remote (3500 ft) location, that we we want to take off of copper and put on fiber. The remote location has 110 extensions, and is tied into our pbx, is it possible to do this without adding a remote cabinet?
  10. hankdaphoneguy

    Large display phones

    Do they make a large display phone for the CICS, like the ip phones have?
  11. hankdaphoneguy

    vonage

    I have customer who wants to use vonage as his service provider, how can i hook this into a CICS
  12. hankdaphoneguy

    Norstar Mics

    I just came into possession of three Companion 200, complete minus the cordless phones, the MICS have the companion dr-3 software, I need to know if i can upgrade the software, to make them regular stand alone MICS, thanks for any and all info.
  13. hankdaphoneguy

    Cisco 2821 to Cisco VPN concentrator error

    Hi all, I am recieving the following error while trying to connect a 2821 ISR to my VPN concentrator. Jun 20 18:45:43.321: %CRYPTO-4-IKMP_NO_SA: IKE message from (IP Address) has no SA and is not an initialization offer I am unsure if this is truly the problem but I do not receive this error...
  14. hankdaphoneguy

    TRK 150 errors

    I am getting TRK 150, and Bug 6169 errors, also when someone tries to seize a line on either analog or digital phone, they get it sometimes and sometimes they don't. PRI card shows no errors, and trunk cards seem fine.
  15. hankdaphoneguy

    Bay face layout on option

    Does anyone have a spreadsheet so that I can do bayface layouts on meridian options? I am not well versed in making spreadsheets.

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