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I have a CICS and am using a Norstar Flash unit. I want to change it out for a call pilot 100. Is there a minimum software level on the CICS for this to work?

Does anyone have experience with adapting a phone patch to a Nortel 7310? I need to use this for broadcast call in. Normal operation is with the analog line, but wondered if anyone has adpated it with a Nortel extention.

When I setup the off-premise notification it always dials out on CO1. How do I get it to dial out on CO2?

Does the Flash 2 VM have the ability to assign a key to repeat a menu?

I have got the voice mail tree working fine however is there a way to prompt the user after my recording to leave a message then hang up or push some key for more options? As it works right now I have a home menu, paths off the home menu that I have recorded. I thought the internal AA (notel...

Can you make the general delivery mailbox automaticly forward to another extention, or change the GD extention so it will show up as a message?

I am trying to change my CCR tree, When I try to add a path I get Invalid Path. I disabled the tree? This is a Flash 2. Ideas

I have a CICS with 2.0 SW. I would like to use a call pilot but I must upgrade to at least 4.1 or higher. My question is, when I put in a new SW feature cart will I lose all my settings?

I am trying to find out what version of software is in my ICS. I cannot get a look at the feature card but the system version on the menu shows 30BCK11 NAT. Does anyone know what version this is, and is it compatable with a call pilot 100?

Is there a way to test your CCR tree without calling in to your VM?

Does anyone know where I can get new lables for the button assignments for the T7406 phones? This is the label under the clear plastic overlay.

I have a 7406 that shows scanning. I only have one base station with the switches all OFF. One line in #1 jack. The phone shows OK when I send the code but the display after only shows scanning??? Does not matter what I do with the switches..

Where can I get an installation manual for a T7406 base station?

I have a T7406. There is a DIP switch on the base station. Does anyone know what the functions are? Where do I get a manual for this or at least set up info?

Is it possible to have two top level greetings in a Flash 2 VM. I would like to have a different greeting depending on what line the customer calls in on.

Is there a simple switch I can use to disable the headset on a M7310 phone? Now I have to pull out the headset if I want to use the handset. If one is available I would like to know who makes one.

To give the appearance of a larger company can I set up the voice mail so the user can select options (Push 1 for sales, 2 for service etc), and have all of them dump into one mailbox?

Is the ICS capable of any year 2000 settings. If I recall it is still 19XX. Ideas, software versions effect this?

Does anyone have an MS Word layout for the programmable buttons on the M7310 phone? It would make it easier instead of measuring from scratch.

Does anyone know if the new T7316 has a backlight in the LCD?