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Hello. We have several users in our office who have requested that when they place someone on hold that the person they place on hold does not hear on hold music. Is there a way to set up a class of service or some other manner so that we can select which stations will use music on hold and...

4621 SW IP phone. Key is programmed as "autodial" in the PBX and user programs speed dial number via their Abr-program button. How can the end user then completely erase the speed dial entry themselves? We seem to only be able to overwrite the existing entry with a * or other characters, but...

Need some help... I'm already familiar with using a TFTP server for 46xx firmware downloads. How exactly do I set up an HTTPS server to do this? I do have a Win2003 server set up with IIS running, but exactly where do I put the firmware files so that the 46xx will find them? Can you link me...

Hello All! We are upgrading one of our offices from a Merlin Legend to a G700 (Definity Platform). Is there any way (jury rigged even) to get our TransTalk 9031's to continue to work? Avaya is telling us no way. Your help is appreciated!

Hi. I'm pretty new to the 4000, but would like to know how I can look to see the status of trunks. Our site has several PRI's in different trunk groups and some backup copper lines in another trunk group. Would someone be able to tell me the AMO commands so that I can display a list of my...