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  • Users: soloeagle
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  1. soloeagle

    BCM50 Outside Caller Hears Low Volume from Inside User

    Just recently installed a BCM50 with 10 digital T7316E sets and four CO lines connected to the 4 Analog Trunks embedded on the main BCM50 chassis. The customer is stating that she has had six different outside callers complain that they can not hear the person they have called. That is, the...
  2. soloeagle

    Company Greetings, Possible to make the list say "Not Recorded"

    Is it possible, and if so, how, to make the Company Greetings list say for a specific company greeting state "Not Recorded" after it has been recorded into and it stated "Recorded". Seems like that once a company greeting is recorded into that it will say "Recorded" forever. In other words is...
  3. soloeagle

    File Limit Size for WAV File Uploaded into a Company Greeting?

    I know that there is a 5 meg limit on the file size of a WAV file uploaded into a BCM400's BCMAMP. My question is, is there also a file limit size on a WAV file that is uploaded into a Company Greeting in Call Pilot. I have been able to successfully upload a file that was greater than 5...
  4. soloeagle

    Voice Mail or Auto Attendent, which wins in a tie?

    If you have a physical CO line 'Ring and Appear' on a DN and that DN's "Forward no answer" is set to forward to Voice mail on, say, 4 rings; AND that same physical line is also set in the Call Pilot Lines Adminstration to be answered by Auto Attendent on 4 rings as well, Which one wins the tie...
  5. soloeagle

    BCM50 Opens CO DialTone Very Harshly

    I have installed two separate BCM50 units at different customer locations and both times the BCM50 when breaking dialtone does so in what sounds like a very harsh manner. If you have a physical line 'appear' on a button, or if you have '9' grab a CO Line, does not matter, when you have the...
  6. soloeagle

    BCM50 Opens CO DialTone Very Harshly

    I have installed two separate BCM50 units at different customer locations and both times the BCM50 when breaking dialtone does so in what sounds like a very harsh manner. If you have a physical line 'appear' on a button, or if you have '9' grab a CO Line, does not matter, when you have the...
  7. soloeagle

    Cisco Router VPN Server using Inside Global IP Addy, possible ?

    I have a customer that wants to use their Cisco 2621XM router as a VPN Server so their VPN Clients can connect to their private network. I have configured this scenario before at other customer sites on routers, and on our own companies PIX. Everytime I have configured the Cisco device I...

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