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  1. dcrocker22754

    Octel Aria Overture 250

    I have an Octel Aria Overture 250 that I have decommissioned. I would like to format the hard drive so as to wipe all of our information from off of the machine. Does anyone have a procedure to do what I am asking. Thanks in advance. Ben Benjamin Crawford Presidio Networked Solutions Manassas, VA
  2. dcrocker22754

    OCTEL printout

    I need to print out mailboxes by class of service. The documentation does not detail how to do this. Any ideas or suggestions on how to do this. I am installing a new voice mail system and as I go into the Octel under the change class of service profile I can see mailbox classes and the number...
  3. dcrocker22754

    OCTEL Migration tool to CP

    I have an Octel 250 that I am going to be migrating the users and apps to a new CP system in the second quarter of this year. Does anyone know of a tool, where I can migrate, translate or just simplify the process of getting the infromation from the OCTEL. Thanks in advance. Benjamin Crawford...
  4. dcrocker22754

    Octel to Call Pilot migration tool

    I am just checking to see if anyone on the board knows of an Octel to Call Pilot migration tool. I am going to check to see if I can find an Octel forum or a Call Pilot forum. Cant find anything on the Nortel site for such an animal but it never hurts to ask. Benjamin Crawford Presidio Corp...
  5. dcrocker22754

    output for call center records

    I am looking to place a buffer box on a tty port that will buffer my call center output until I can print it. Any suggestions Benjamin Crawford Presidio Corp Richmond, VA
  6. dcrocker22754

    Meridian Intergrated Call AnnouncerHs

    Has anyone had any experience with the Meridian Intergrated Call Announcer and loading voice files via .wav format. Benjamin Crawford Presidio Corp Richmond, VA
  7. dcrocker22754

    Looking for traffic analysis software

    I am looking for a way to do traffic studies on the BCM 200/400. On the big switches, you use the traffic loads that run hourly and then process them through a software program to give you BHT and peg count, etc. Anyone using such a product or been trying to do so. Benjamin Crawford Presidio...
  8. dcrocker22754

    Dialer to PBX problem

    I have a situation. Outbound call center has a dialer connected directly to LEC via 9 T1's. Agents log into a queue that presents the calls to them once answered by the far end. Until now, I have been getting complaints that the agents are on the call and the call drops from the dialer queue...
  9. dcrocker22754

    Telecorp Q Watch boxes

    I have some Telecorp Q watch boxes and I have a need to watch CDN's instead of ACD queues. Does anybody use these units and have any idea of how to program these for CDN's. Benjamin Crawford

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