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Is there a way to set up the ability to do a corporate wide page using the build in speakers in 2000 or 3000 series phones on a CS1000 switch? Say if we needed to make an announcement in an emergency situation. A tornado warning and we wanted employees to take shelter.

I have a user that is using Microsoft Office 2010 and her recent documents show up fine if you have word or excel open and go to the File in the upper left. The problem is when Word or Excel are at the bottom on the task bar or 'pinned' to the task bar. It either only show 1 recent document or...

We just got licenced to run IP phones on our CS1000. It is on release 7.5 and I purchased a i2004 phone to start testing with. We have separate VLANs on our network for Data and Telephony traffic. Can someone point me in the right direction to where I can find some steps to get off the ground...

I have a 2003 server that holds many FSMO roles aka PDC emulator that is is getting event ID 4.... Kerberos ...this is due to identically named machine accounts in the target realm, and the client realm. We did narrow it down to a linux machine that was added to the network that was...

I was wondering if it is possible to program ACD groups on a norstar. If so how or where can I find the steps/feature keys to hit to do this?

we have a modem that is connected to a PC. when you turn off the PC the modem still keeps connection on that analog line and no one else can call in because it is left as being used. The program will not let me manually log off either. I press log off and it acts as though it is but if you check...

My quicken software was working fine. Then one day when i tried to open it a message came up saying "locked out". Now i can not access quicken. This message comes up and when i click ok, Quicken closes. Any ideas?

We have had symonview and symposium working together for some time. I had to rewrite a script for a department. It has 5 parts. I put part one into production a few days ago. Now out of the 5 agents when all 5 are logged on symonview...aka the board only shows 4 agents logged in. Then when i...

I posted here a week or so ago about getting a admin password for a norstar i set up. I figured it out but the norstar we picked up doesnt have an install manual with it. Is there anywhere i can view basic programming commands for this old norstar 8 X 24 ? I dont really want to buy a...

I heard a while back that nortel was going to allow the M3000 series phones to move from digital to VoIP at some point. AKA these phones would be able to both depending on your network. I thought this was great because my company currently is runs digital but we are upgrading our software soon...

I put a post up earlier explaining how i dont have a admin password for a norstar 8 X 24 that I'm trying to get running. I read the FAQ article about removing the cartridge from the KSU. If I do this, does it wipe out ALL programing. As in I have to start from square one? If so is there anywhere...