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I need to know if anyone has worked with the telephony API in visual basic? I'm trying link up to a system that is TAPI compliant and I'm familiar with Visual Basic and wondered if there was any easy way to interface with the data stream coming from the phone system. The information comes over...

Is there any programs in Visual Basic that would let me examine the data stream coming out of LAN/CTE? If not in VB, in any other language? Samples? Any ideas where to look? I have a particular app that I can't solve with off the shelf software.

I need to know if anyone has worked with the telephony API in visual basic? I'm trying link up to a system that is TAPI compliant and I'm familiar with Visual Basic and wondered if there was any easy way to interface with the data stream coming from the phone system. The information comes over...

I'm trying to use BCM Monitor with Automatic Snapshot on a 3.7 Build 2.4l The monitor will display activity in real time and if the snapshot is manually activated, it will save a file, but with no UIP or Line Monitor statistics? When set to automatic, it shows activated on the task bar and...

I have a 3.5 Call Center Pro but it stops call centre reporting after running for a short while. Is this a 3.5 flaw? Will upgrading to 3.7 correct my problem?

Does anyone know of either a supplier or name of some kind of CDR program or something similar to BCM Monitor? I need an application that will show outbound calls (on a PRI)(could be programmed as speed dials) are still in progress to specific numbers. If I could have showed it on a KLM that...

Does name display work in Europe (Prague) or is it strictly number? Does the telco accept the company name, set name and OLI as over here in Canada/US for forwarding to the public? I tried the OLI Blocking code and that didn't seem to work although the switch recognized the feature code?

I'm having a problem with conference calls being dropped on an intermittent basis. When the two calls are bridged, there is no problem. It is when the attendant drops out of the conference to allow for an unsupervised conference, the parties are disconnected sometimes. The trunking is via...

I'm having a problem with conference calls being dropped on an intermittent basis. When the two calls are bridged, there is no problem. It is when the attendant drops out of the conference to allow for an unsupervised conference, the parties are disconnected sometimes. The trunking is via...

My technical problem is that I can't get 60 T7100 sets and 10 T7316E sets to an office in Prague, Czech. I need them right away? I've done the system install and just need phones? Perhaps from England?, since calls around this area have not given me any success. Anyone with inventory please...

I have a customer that used to transfer his calls externally on the previous phone system using specific analog lines for each transfer to indicate a busy condition to the remote location. He is now going to be on a PRI and I have tried to set speed dial to use a specific line within the PRI and...

I have a BCM that IP Trunks work fine when put directly on internet with an outside IP address. When put behind a Dlink 604 Router, I can only place IP calls not receive them and when I do place the call, the audio is outbound only. Even if the BCM is put in the DMZ of the router, there is...

I'm networking several BCM's together and want to know which dialing plan CDP/UDP is better to implement and why? I have played around and managed to get the switches calling each other 3000 and 4000 extension numbers. Where I'm having problems it trying to allow for access to the PRI's at...

On site, I attempted to forward to a skillset in set programming. i.e. Call Forward no answer after 4 rings. It wouldn't accept it. Is this possible if you use a B1 control DN? I think I had selected a B2?

Marshall, Which upgrades should be done on a 3.7 release 2.4f? This BCM has Lan CTE, Unified Messaging and Pro Call Center with reporting running on it? -voicemail at 37.00.87.22 -CTE shows 6.7.2.10A4 version. -LAN CTE Client (Version: 6.7 2.10.B) -Reporting for Call Center (Version: 2.3.202)

I've got a 2.5 FP1 2.5 that I've taken a backup from. It was an 8 gig drive. I installed a virgin 20 gig 2.5 FP1 2.4 I'm trying to do a restore and it says that it's not the same version? I have a 2.5 FP1 MR1 upgrade cd. I was contemplating running that on the 2.4 but I don't know if it...

I've got a 2.5 FP1 RC2.5 image and I'm trying to restore it on a 2.5 FP1 RC2.4 unit. It says it's not the same version? Also when you do a restoration to the hard drive, how does the MSC card end up doing an upload with the data? Automatically or do you have to configure with the wizard? By...

Could anyone tell me what the settings would be for the profile on a BCM 3.6 to be installed in Czech? If digital trunking, would they be E1 trunks? If so, do they also provide caller id similar to a PRI? Is there any special considerations on the trunk modules? Will all vintages of modules...

If you are taking a 2.5 to a 3.6 or 3.7 is there anyway to do backup and restores to retain the data through each step? THe 2.5 is currently loaded on an 8 gig drive which I know needs to be changed to the 20 gig. I currently have 3.6 and 3.7 images. Which steps will allow a backup and restore...

I was trying to uprade a 1000 2.0 to a 2.5 and it wouldn't work. I started the upgrade and then crashed in the middle of it. When I went and checked I found out the MSC card shows as a 1.0. Should this be able to be upgraded to a 2.5? I thought I had upgraded it to a 2.13 but it shows as...