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Hi. we are attempting to set up in-house "broadcasts" to all (or groups) of cisco phones. Yes, there are "off the shelf" products for this, but they are not cheap AND we have already paid for this functionality (see below). This has been frustrating -- there is documentation on how to...

Hi. we have a largely successful Nortel (81C) integration with Cisco Call Manager. We recently moved everyone on the Nortel side over to UNITY for voice msg'g. Most things worked just fine with a little tweaking. Our UNITY pilot number (on the Nortel side) is an ACD with MWC=Yes and...

Has anyone got the webDialer working on CM 5.1.x ? We cannot seem to get it to recognize a "Calling device" for our users.

Hi. we have an odd problem. We have an option 81c on rel 25.30 with a couple of PRIs to Cisco router (2821) for integration with Call Manager (no Q.SIG. It is not an option for us). Locals on the cisco side are CDP'd on the 81c across these PRIs. Everything works fine, except when a Nortel...

Hi. in thread798-1294006 underwoj said that I was wondering if you needed the CCDR package (Calling line Identification in Call Detail Recording) to get this to work. Does anyone know? Thanks B

Can anyone point me at doc for the correct procedure for split'g and doing a parallel reload on an option 81c? Thanks, barbarian

whoa. Our nightly LD 43 EDD is failing with a "NO GO. BAD DATA", and I think this might be why. Has anyone ever seen this? ADAN TTY 7 CTYP DCHI <----- !!!! GRP DNUM 18 <----- !!!! DES PTY_& BPS 110 BITL 5 STOP **** PARY NONE FLOW NO USER XSM...

in thread798-989873 M1PBXtech & johnpoole talk about how on the option 81c you can have DNUMs 0-15 within *each* Network Group (0,1,2,...). My question is: when spinning up a new MSDL card (like a NT6D80), and in LD 96 you: ENL MSDL x FDL where x = DNUM you have carefully chosen to be...

Hi our OTM support people advised us to ensure that the PWxx entry we use for CDR collection had a LOGIN_NAME defined on it. We have MULTI_USER enabled, but to date have not assigned LOGIN_NAME to any of the PWxx entries. My question: if I do this, does it affect how I normally login (eg...

Hello. in a previous post, there was some very helpful hints on how to add new PTY ports: thread798-643784 . . . you have to define a pty in LD 17, >ld 17 CFN000 MEM AVAIL: (U/P): 949807 USED U P: 319351 90713 TOT: 1359871 DISK RECS AVAIL: 384 TMDI D-CHANNELS AVAIL: 0...