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Although there is a lot of talk about PMS connection between Mitel 3300 / MCD and hotel packages I'm unable to trace some details. Would anyone have some information on which hotel packages can be connected DIRECT with IP with the Mitel 3300 systems? Fidelio should be one of them but I haven't...

Has anyone been involved in connecting a Mitel 3300 to an Avaya Communication Manager using SIP trunking? We need to deliver this for a future customer. I'm looking for: - has this been done? - config info on Mitel and maybe Avaya - minimal version an Avaya - other specifics to watch? Thanks...

We have a Mitel 3300 system with embedded voice mail. We want to create a situation where a customer calls into the system, hears "Press 1 for X, press 2 for Y or dial the extension number". We've created a menu based on ACD functionaility with a RAD message and an interflow dialling list, this...

Hope someone can help on this. We need to connect to a Cisco CCM (version 5 I believe) based on DPNSS, as it is placed in a network of PBX's only capable of doing that. We're not familiair on the exact (not marketing stuff....) features and capabilities of Cisco on this, Question are: - what...

Following scenario: - Headquarter with MXe, PSTN connected - 30+ branches equipped with CXi's, local PSTN for breakout - 500 users across all these locations BUT in normal state connected to the central MXe - sites connected through WAN Normal situation: - all DDI (DNIS) traffic arriving at MXe...

Had to post these 2 movies here as a sign of possible great integrations coming from Mitel: Movie1: integration Mitel CIS / SunRay - MiCS server http://youtube.com/watch?v=TKXHYdNFc6s Movie2: high level with some good music http://youtube.com/watch?v=uKz1Q7UAkOA Have fun.

Using Mitel phones with 802.1x on a HP network, works fine. Know we have a customer wanting to use 802.1x for the Mitel phones on the Cisco switches (3750). Does anyone have the setup for the Cisco switches in order to have the 802.1x working? Any info appreciated.

Is there anyone who knows of a simple application monitoring ACD agents on a 3300 ICP? You can do it with Agent Advisor and 61xx, but we have a customer who doesn't have it for the moment. The idea is that ACD agent ID's are put on screen with availability, ie logged-of / logged-on etc. It seems...