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I work in a hospital and some places can't hear the overhead speakers. Is it possible to also have it go to intercom on the phones? Since there are speaker phones everywhere.. Thanks,

I've got an Option 61c and maybe once or twice a year this happens. I get a call that all incoming calls get the busy signal. I login ld60 .stat and all my channels are DISL out....I have to en the channels to get them back up. Any ideas why it disables out of the blue on the entire loop...

Ok guys, I'm still on MAT 6.53, where can I get the latest version of OTM, or whatever nortels latest is?? Or can I download that somewhere> Thanks,

When you dial 0 for the operator, the phone just rings and rings, how can we have a voice recording instead, something similar to being on hold. Thanks

Is there a way we can show how many calls are in que? Or what do I need to be able to see how many calls are backed up on the operator? Also, how can I setup a DID that goes to the operator? We basically need a way for a certain caller to skip the queue when calling in. Is this possible...

nortel option 61c I've got an line that will only go to voice mail if the line is busy, but if the line is not busy it will keep ringing and ringing and never go to voice mail....any ideas?

We have too many people inhouse dialing 0 and it takes away from answering outside phone calls. Is it possible to give higher priority to callers dialing 0 from outside vs. inside? or how can we give higher priority to ouside callers when they dial 0?

This keeps logging on my terminal, I can't even do commands without this thing showing in the middle of typing a command. How do I stop it? what do they mean? These are some type of logs. N 126 00 DN2304 A000042 10/26 16:05 00:00:52.0 A 61005282518 N 127 00 DN4508 A000043...

I have 2 TTY ports 1 goes to my PC and 1 goes to a terminal. Out of the blue my terminal stopped working. Everytime I type something I keep getting a 6 whatever key I hit I get a 666666.....both TTY ports are still enabled. Any ideas? Thanks

We are getting together an emergency response team at our hospital. I need to setup an MCR line on their phones but need that line to ring differently than the normal ring. Is this possible on an Option 61? Also, they want this number to ring on an already assigned analog phone. So, can an...

I just ordered a new phone no from verizon. They have it routed in on our PRI. It is ringing at the PBX Operator. How do I get that number routed to a certain phone??

I am currently on release 24, anyone have any connections for upgrades? maybe to 25 or 26, I just need to get my CEO's M3904 working properly. He's unable to transfer, conf. etc. on release 24. Vendors will only do call pilot and sucession upgrades for $50k+. We can't afford that here. Or...

How do we check if our option 61c has a conf. bridge card? Also, if not, how can we setup a conference call with 4 different parties? Thanks

Ok our M2250 console went out but I want to use an M2616 inplace of it now. How do I program the Keys to be able to receieve the mainlines?

We have an employee that is getting calls constantly from her Ex. Is it possible to clock a certian phone call from going to her extension?

we're a hospital and many times patients end up accidently calling 911, however it shows up as the hospitals main number. The local Police Dept. has asked us to take care of it. This has been an ongoing problem. I'm guessing they forget they already dialed 9 and press it again. Then try to...

I setup a new annoucement line in Meridian Mail voice services. However, when I call the number it prompts me for a passcode. Its basically our lunch menu line. I need it for anyone to call and get the annoucement. Thanks

I setup and ACD on a DN however it is a DID. The line is forwarded when dialing from an internal number, however I need it to also forward when dialing from an external number. heres what I did to set it up. LD 23 REQ new TYPE acd CUST 0 ACDN xxxx xxxx=current DN of the line MWC DSAC...

I have an analog line going into a dictation system, I need to forward that number to an outside 800 number to an offsite dictation system. How can I forward an analog extension to an 800 number? Basically, I want this extension to forward directly to the 800 number. Thanks

I've got an Option 61C release 24. My M3904 won't roll to line 2, Also, I've got Hunt setup but what is the command for external hunt? Thanks