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Hi, on a server edition 9 system, with only the primary server, with voice mail pro, and many hunt groups , the trunks sip are also directly configured on V2 expansions. What happens if Primary Server fails? I think certainly the voice mail pro service does not work. and can not access to...

I need to upgrade my voice mail system from Embedded Voicemail to Voicemail Pro , The program to convert the files is sysmonDB, i read is not possible to find it ; Maybe someone can help me to convert message to wav format ? Thanks

Hello guys must perform an upgrade the IP 500 V2 from release 9.1.0 to release 9.1.7 The system is already up and running and the customer has recorded many messages with embedded voice mail. What is the best way to do the update with manager or recreating the Sd ? The customer during the...

Hi, I need to upgrade my mail system from Embedded Voicemail to Voicemail Pro , The program to convert the files is sysmonDB, where can I find a copy , someone can put it on dropbox Thanks

Good morning, our operator asks the option of calling a mobile number and transfer it to an internal user without waiting for mobile number answers and transfer it to an extension without requiring response. If I try to call a mobile number with the line apperance 1, if I try to put on hold...

Hello , my system vmpro 9 , i have my boss need to block only caller from internal number 3XX , 4XX , but he want ansewer call from incoming route number. I think it is possible but i don't know how make that. Thanks

hello , my customer asking about make some statistics about group hunting , i read it is not possible use customer call reporter in server edition but only in advanced edition. How can make report in server edition ? Thanks

Good Moorning , I have installed a ip office server edition release 9.0.5 . The solution have one Primary Server (New York ) and also one Expansion Ip office 500 V2 locate in another town with only digital station Avaya 1408. The customer want make outgoing call from Digital extension in...

hello people can help i have been asked to setup a time profile on the avaya ip office 500V2 release 9.1.0 The times are as follows Monday - friday 09.00 - 13.00 I have set this up but the time profile show always 00:00 - 23:59 I cannot change time correct Any help greatly appreciated...

hello forum, I have problem with customer where i have installed IP Office 500 V2 version 9 (9.0.0.829) , with a telephone model Avaya 1416 , with set 3 line appearance . The customer ask the ability to view the caller's number on the screen ( 2 line appearance ) , when it is already in...

hello forum , i am lokking fir some very important paches for messaging 4.1 , i can not found , messaging 4.1 Patches: 39966, 39600 and 39390 , please if someone have please give me . Thanks a lot

hello , have question for all I have a extension 200 with set two key with function "line apperance" , when i try to set follow me extension 200 to extension 206 only internal call to 200 follow to extension 206 but the two line apperance still ring in the firs extension 200 , it is possibile...

Dear forum , i have a problem . When i receive call with operator OWS and i parking the caller him hear the Music On Hold , but when i receive a call and transfer him to another extension within parking , does not hear the music but silence , i have MD110 BC 10 , any suggestion ? Thank You

Dear forum , i have a problem . When i receive call with operator OWS and i parking the caller him hear the Music On Hold , but when i receive a call and transfer him to another extension within parking , does not hear the music but silence , i have MD110 BC 10 , any suggestion ? Thank You

Good moorning , my customer ask me to install a client desktop manager from solidusEcare , but when i try to open the client i get the follow error message : Connecting to the Broker... and after i get this message of error : failed to connect to Broker Service But when i try to open the...

Hello please some help me ? I am installed aca on my server but can not find the call handling feature to make call or diversion , i dont know why , thank you

i guys , i got problem when i try to make syncronitation from dna 5.6 with md110 support application and mxone tsw sp7 , i get message fault syncronitation for parallel ring and after fail all command , i try to install sp1 , but still have the problem , do you any idea about this , thank you Vincy

Hello guys nice meet you agoin , please someone help me with this question , my customer have one old ECA and him use to make directory search about DMG , him ask me why there is access with User ID and Password , i read all document but i am not understand what type user i need create ...

hello i have good question to all, for security reason i need change the password for access to web page of ip phone 4222 , thanks in advance

hello some one can help me,in a mixed media system , which media selection takes priority by default when using the group switch?i have mx-one v3.2,thank you