Search results for query: *

Hi, I have placed a "Dmz switch" between my firewall and my isp router. I have done this because the phone system I use has a server with 2 nic's (1 LAN, 1 WAN). anyways I have assigned the wan adapter on the server an IP address from the block that the ISP gave us. The rest of the IP's are in...

I am working some users that have mentioned slow network performance. as I went troubleshooting around one thing I notice is that every port I check on the switch shows output discards? Is there anything that can help find the source of this issue. It obviously looks like congestion...

Ok this one may be a little more outlook related but I thought I would post it here anyways. I have a few users all receiving the same error whent hey try to open a voicemail to email .wav attachment from our 3300 cx. They say its only while they are connected to the exchange server. once...

Hi we have a 3300 Cx that is running 4.0 sp1 and we recently switched carriers and ported a few of our old published numbers into our new service. I have built and auto attendant and pointed the number we ported at the AA via a speedcall. Whats odd is out of all the ported numbers I cant dial...

Lets say I have numbers in Column. C2 is how many units I billed last month, C4 is how many units I counted this month. I would like for C3 to copy the value of C2 if C5 is less than 0. However if C5 is greater than 0 I would like for c3 to equal the value of C4 . Is this function possible in...

Hi I am pretty sure I have a switch that needs to be upgraded but am having a little trouble convincing the VIP's on this. There is an item in the 12.2.44 release notes that mentions a fix for asic stats being incorrectly reported which is what I think is going on in my case. On one of my...

Hi all, After switching to uverse last week we have been through the biggest headache trying to get it to work. We used to have a 3mb cable connection from time warner that went straight to my linksys wrt54g at home. everything worked fine with this setup. The telephone had a private ip and...

A while back I asked this questions and the only response I got was that you can have phones show different times for the timezone that they are in if they are connected over mitel border gateway. Has anything with this changed? Can you use tenanting yet to assign some users 1 time zone and...

Hi all, I am working on a 3750 running ios 12.2(40)se. We are getting alerts in our monitoring software. On one of the devices when I do a show int on the port that the alarm is being reported on, I will see 0 output discards after a few seconds I do this again and it shows several million...

I have 2 3300 MXe's (running 9.0) that have IP networking setup between them. OPS man was originally installed but now has multiple errors one being that resiliency doesnt work. We want to turn off the OPS man sync so we can go back to adding users on the controllers rather than using OPS...

I have an MXe running 4.2. I am trying to upload my moh recordings and I keep getting an error (looks like java) that says "Access Problem. Verify the local path is valid (C:\fakepath\)." The title of the error says FTP error. Has anyone else come across this issue and found a fix. I am able...

Hi, I am working with someone and trying to help them design their front desk strategy. We have 12 offices that we want to direct calls to a central location. There is a lot of problems with missed calls due to people either being on the phone already or just not picking up. So I proposed...

We were having some issues with some choppy audio on our nupoint server and I called mitel to find out the issue. They said there was a dpar for DL 320's and said there was a workaround for choppy audio issues. The workaround is to go into the BIOS and then look under Advanced Options for the...

Im trying to figure out a good way to troubleshoot random intermittent issues going on for brief periods of time maybe 5-10 minutes or so. I have had reports of monitoring systems showing a vlan interface going down at a remote network. Is there a way to verify this on the local switch after...

Hi all, I am trying out a few different applications and am trying to save the existing auto attendant greetings in the embedded voicemail system and import them over to the nupoint system. I have all of the file formats (8 bit u-law/a-law wav file) but no matter what program I use, nupoint...

Has anyone had any problems lately getting their 3300 app record cleared from the people at the AMC? I had a raid controller fail a while back a a site that operates a 24/7 call center (no resieliency). When the RAID controller was starting to fail I had things like the GUI start to go...

I have a bunch of speedcalls on my 4.0 sp3 mxe that convert 4 digit did's to 5 digit internal numbers. There are about 500 entries in the list right now. If I import the speed call form with only 1 entry, will it overwirte what I currently have with that 1 entry, or will it append that 1 entry...

I have multiple 1 and 2 man retail locations that I need to configure separate music on hold greetings for. In the help file it says that you can configure 64 separate tenants. Does this mean that all 64 can have a separate music on hold recording or is there a limitation on the MOH? The system...

Hi all, This is a new install that has not launched yet. But when I try to launch ops from the enterprise manager client, it launched the internet explorer window but just hangs there. I checked all of the ops services and they are running. Anyone know anything that can cause this to hang?

Im having a brain fart on one of my 9.0 cx's while im trying to setup a new AA using the embedded messaging system. I am basically trying to setup the attendant to xfer the call to my cell when I choose option 1. I setup 1 as a speedcall that routes to my telephone. I also changed supervised...